The Sales Manager will be responsible for overseeing all sales activities within the Gauteng region, including managing a sales team, developing and implementing sales strategies, and ensuring that sales targets and KPIs are met. This leadership role requires a dynamic individual who can build and maintain strong customer relationships, effectively manage a team, and contribute to Keystone Milling’s overall growth and success.

Key Responsibilities:

Sales Strategy & Leadership:

• Develop and execute a comprehensive sales strategy for the Gauteng region, aligned with the company’s overall business goals.
• Lead, mentor, and motivate the sales team, setting clear performance targets and providing ongoing coaching and support.
• Monitor and evaluate sales performance, taking corrective action when necessary to ensure that team and regional sales objectives are met.
• Collaborate with senior management to refine sales strategies, identify growth opportunities, and introduce new products or services to the market.

Team Management & Development:

• Recruit, train, and manage a high-performing sales team, ensuring that team members are equipped with the skills and knowledge necessary to succeed.
• Foster a collaborative and results-driven team culture that focuses on achieving sales goals and providing exceptional customer service.
• Conduct regular performance reviews, provide feedback, and identify areas for professional development for team members.

Business Development & Customer Relationship Management:

• Identify and pursue new business opportunities, both within existing customer accounts and by expanding into new markets or customer segments.
• Develop and nurture long-term relationships with key clients in the Gauteng region, ensuring high levels of customer satisfaction, loyalty, and retention.
• Address customer inquiries, resolve issues, and manage complex sales negotiations to build trust and ensure repeat business.

Sales Reporting & Analytics:

• Prepare and present regular sales reports, providing insights on sales performance, trends, forecasts, and areas for improvement.
• Track and analyze key sales metrics, such as conversion rates, lead generation, and market penetration, and adjust strategies as necessary.
• Manage sales budgets and resources to ensure cost-effective operations while achieving revenue growth.

Market Intelligence & Competitor Analysis:

• Monitor market trends, customer preferences, and competitor activities in the Gauteng region to identify new opportunities and maintain a competitive edge.
• Provide feedback to product development and marketing teams based on customer needs and market dynamics.

Cross-Department Collaboration:

• Work closely with the marketing and product teams to align on sales campaigns, product launches, and promotional activities.
• Collaborate with the logistics and customer service departments to ensure smooth and efficient order processing, delivery, and customer satisfaction.