·        Answer, screen, and forward phone calls

·        Address customer complaints and questions about the company’s services

·        Greet customers and visitors, and lead them to their specific destinations

·        Receive packages delivered for the company or an employee

·        Sign out conference rooms to employees for meetings

·        Collect, sort, and prepare letters, documents, or packages for distribution

·        Process and prepare documents for trips

·        Organize items for parties and retreats

·        Filing and organizing documents like emails and other administrative records

·        Ensure that the reception and office environments are cleaned appropriately

·        Promote the company’s services in some cases

·        Receive payments and issue receipts

·        Maintain and update a contact list of clients and customers

·        Provides administrative support to other departments if need be

·        Make sure that the office is closed or opened at the right time