IT Manager (JB4982)
Tzaneen, Limpopo
R50 000 to R55 000 a month CTC
Permanent
Start: Immediate

A company that specializes in high-quality, durable household products, including cookware sold through direct marketing with personalized service, is looking for a professional and dedicated IT Manager to join their team. You will be responsible for managing IT systems, ensuring efficiency and security, overseeing budgets, backups, and training, and supporting CRM and ERP systems like Sage 300 and Sage CRM.

Minimum Requirements:
National Diploma in IT or equivalent certifications (A+, N+, Microsoft Certification)
5-10 years of IT Management experience
At least 8 years of experience with:
Computer hardware, software systems, and programs
Computer networks, administration, and installation
Troubleshooting, virus management, and cybersecurity
Microsoft Windows and Server Operating Systems
Active Directory and Terminal Services
Database structures and data extraction
Sage 300 (Accpac) and Sage CRM (front-end and back-end)
IIS, Web Services, SSRS Report Writing
WMS and API Integration
Java or Angular JS debugging skills
Strong management, supervisory, and team-building skills
Analytical, problem-solving, and decision-making capabilities
Effective verbal and written communication skills
Time management and stress management skills
Attributes including honesty, respectfulness, cultural awareness, flexibility, and trustworthiness

Duties and Responsibilities:
IT Management
Plan, organize, and evaluate IT systems and electronic data processing
Develop and implement IT and telecommunication policies and procedures
Collaborate with managers to assess system requirements, costs, and timelines
Hire and manage IT personnel and contractors
Manage IT budgets and expenditures
Technology Accessibility
Troubleshoot hardware, software, and network systems
Stay updated on company hardware, software, and network functionality
Train staff on current and new technology
Provide orientation and individual training on request
Maintain inventories of hardware, software, and IT resources
Technology Maintenance
Manage firewalls, user accounts, and network access
Oversee hardware installations, updates, and essential software management
Ensure secure technology and maintain a complex password system
Provide recommendations for sourcing and purchasing new technology
Backup and Disaster Management
Configure and manage backup solutions
Ensure disaster management plans are in place and tested quarterly
Maintain backup integrity to prevent data loss
Recommend new backup technology solutions
CRM and ERP Systems Management
Manage Sage 300 (Accpac) and Sage CRM systems
Provide first-line support and training to end users
Escalate and follow up on issues with developers
Ensure functionality of live, development, and test environments
Perform regular backups before updates or major changes
General Duties
Assess and resolve all technical issues
Ensure system updates and redundancy for maximum accessibility
Perform additional duties as required

Please do not apply using Scanned CVs, no supporting documentation is required at this point, this will be requested later.

Kontak Recruitment Disclaimer:
Equal opportunity: All backgrounds are welcomed, with no bias. All are considered based on requirements.
Job specifics: Requirements mirror advertisement, duties may adjust for client needs.
Fair process: Fair assessment, only shortlisted candidates contacted due to volume.
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Offer clarity: Advert is not a binding offer. Written offers based on pre-employment conditions.
No direct link: Advert is not tied to Kontak Recruitment. We assist in the employment process ONLY.
Applicant Responsibility: Upon applying, confirmation of receipt for a specific advert is given. If no confirmation is received, you must verify with Kontak Recruitment.