- Benoni
- Salary: Market Related (Negotiable)
- Job Type: Permanent
- Sectors: Call Centre Insurance Finance
- Reference: 2244739
Vacancy Details
Employer: National Risk Managers ( Affinity Health)
1. Job Summary:
- Manage training department.
2. Key Performance Areas
- Maintain Departmental Business Performance
- Oversee Departmental Personnel Processes
- Maintain Legal and Legislative Compliance
- Perform ad hoc Administrative Duties
3. Key Tasks:
Maintain Departmental Business Performance
- Identify training and development needs within the organisation through Job Analysis, appraisal schemes and regular consultation with business managers and human resourced departments.
- Design and expand training and development programs based on the needs of the organisation and individuals
- Work in a team to produce programs that are satisfactory to all relevant parties in the organisation, such as line managers, accountants and senior managers at board level
- Consider the costs of planned programs
- Keep within departmental training budget
- Assess the return on investment of any training or development programs
- Devise individual learning plans
- Produce training material for in-house courses
- Manage the delivery of training and development programs
- Devise training strategies for the organisation
- Monitor and review the progress of trainees through questionnaires and discussions with management
- Evaluate training and development programs
- Amend and revise programs as necessary, in order to adapt to changes occurred in the work environment.
- Assist line managers and trainers to solve specific training problems
- Keep up to date with developments in training e.g. reading books, journals, attend meetings and courses.
- Understand e-learning techniques
- Be involved in the creation and/or delivery of e- learning packages
- Research new technology and methodologies in workplace learning
- Present research
- Implement training strategies
Oversee Departmental Personnel Processes
- Determine staffing requirements
- Manage interviews and selection process
- Perform reviews
- Develop effective induction programs
Maintain Legal and Legislative Compliance
- Meet statutory training requirements
- Implement and maintain process to meet statutory requirements accordance with the FAIS act e.g. RE5 bookings
Perform ad hoc Administrative Duties
- Compile and submit periodic reports (daily, weekly, monthly quarterly, ad hoc)
- Report to Board members and Directors Periodically (daily, monthly, quarterly, ad hoc)
4. Qualifications:
- Matric
- Training qualification
- NQF 8
Candidate Requirements
5. Experience
- 3 years managerial experience
- Training experience
- Experience in managing projects to completion
- Experience in the insurance sector
- Experience in the Financial Services industry
- Experience in the Life Assurance industry
- Experience in a medical/clinical environment
6. Skills and Knowledge
- Demonstrable leadership skills
- Strong training skills
- Time management sand prioritisation kills
- Strong problem-solving skills
- Strong decision-making skills
- Strong interpersonal skills
- Strong written and oral communication skills
- High level of Computer Literacy (MSOffice)
- Active Listening skills
- Sensitive to cultural differences
- Self-motivated
- Enthusiastic
- Flexible
- Able to work well under pressure
- HIGH level of accuracy – attention to detail
- Results and deadline driven
- Honest, Hardworking and Humble
3 people have applied for this job. 93 people have viewed this job.
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