Position Overview

We are seeking a skilled Debtors supervisor proficient in Syspro to join our finance team. In this role, you will be responsible for managing the company’s accounts receivable, ensuring that all outstanding debts are collected in a timely manner, and maintaining accurate financial records for all customer transactions. The role involves processing invoices, reconciling accounts, and communicating with customers to follow up on overdue payments. Your meticulous attention to detail and strong organizational skills will be crucial in maintaining positive relationships with our customers while upholding financial integrity.

Key Areas of Responsibilities:

Accounts Receivable Management:

• Process customer invoices and ensure they are sent out on time.
• Reconcile accounts receivable ledgers and resolve any discrepancies.
• Maintain and update customer account details in the financial system.

Debt Collection:

• Follow up with customers regarding overdue accounts via phone, email, or written communication.
• Negotiate payment arrangements and ensure that payments are made according to agreed terms.
• Monitor customer payment behaviour and report any trends or issues to senior management.

Customer Relationship Management:

• Build and maintain positive relationships with customers.
• Address and resolve customer inquiries or issues related to accounts or payments.

Reporting & Documentation:

• Prepare and present regular reports on the status of outstanding debts, aging accounts, and collection efforts.
• Keep accurate records of all communication and payments made by customers.

Job Requirements

• Minimum 5 years of experience in a Debtors supervisor or similar role, preferably in manufacturing.
• Proficiency in Syspro.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work effectively in a fast-paced environment and meet deadlines.
• Bachelor’s degree in Accounting, Finance, or a related field (preferred).