Our client is dedicated to providing innovative software solutions that empower their clients to achieve their goals. They are seeking a passionate and skilled Software Support Specialist to join their dynamic team.

Job Description:
Provide exceptional technical support to clients regarding our software products
Troubleshoot and resolve software issues efficiently and effectively
Collaborate with the development team to communicate customer feedback and suggest improvements
Assist in the creation and updating of user documentation and support materials
Train users on software functionalities and best practices

Skills and Experience:
Strong knowledge of software development processes and tools
Experience in troubleshooting software issues, preferably with a background in C# or React
Excellent communication and interpersonal skills
Passion for technology and a commitment to providing outstanding customer support

Qualification:
Bachelor’s degree in Computer Science, Information Technology, or a related field
 
 
Contact CARLIN FISHER on cfisher@communicate.co.za or 021 418 1750, quoting the Ref: CTI004605.
 
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