A luxury lodge & hotel group based in Bryanston, Johannesburg

requires an experienced Reservations Consultant with at

least 3-5 years’ experience in a reservations department for multiple

properties. The successful candidate should be well-organized to

provide the necessary support with regards to the reservation

administration for a hospitality group.

Scope & General Purpose:

• Manage daily administrative tasks pertaining to the reservation

elements of the business

• Respond to queries and assist our customers by telephone and

email

• Perform all other duties assigned by the reservations manager

Requirements:

• Proven experience as a reservation’s consultant or similar

position

• Good computer skills (MS Office, MS Excel, PowerPoint)

• PMS system knowledge - Nebula, eRes and Opera would be

advantageous

• Proficiency in English

• Well-organized with good time management

• Excellent verbal and written communication skills

• A team player with high level of dedication

• Works well and accurately under pressure