- Mpumalanga
- Salary: Market Related
- Job Type: Permanent
- Sectors: Hospitality
- Reference: JHB000898/SJ
Vacancy Details
Employer: Bright Placements
Are you an organized, detail-oriented individual with a passion for delivering exceptional guest experiences? Our exclusive five-star luxury lodge is seeking a dedicated Lodge Anchor to support our management team and ensure seamless operations in a world-class environment.About Us:Our lodge offers a unique blend of luxury and tranquility in a breathtaking natural setting. We pride ourselves on providing guests with personalized service, exceptional hospitality, and unforgettable experiences.
Key Responsibilities:
- Serve as the key point of contact for guests, ensuring their needs are met with professionalism and care.
- Assist with daily lodge operations, coordinating between departments to maintain high standards.
- Support the management team in administrative tasks, reporting, and guest relations.
- Handle guest check-ins, check-outs, and reservation management efficiently.
- Oversee and assist with lodge hosting duties to enhance guest experiences.
- Ensure compliance with health and safety standards across the lodge.
- Manage and resolve guest concerns promptly and professionally.
Qualifications & Experience:
- Previous experience in a similar role, preferably in a five-star lodge or hospitality setting.
- Strong administrative and organizational skills.
- Excellent communication and interpersonal abilities.
- Proficiency in reservation systems and basic computer applications.
- A warm and approachable personality with a guest-centric mindset.
- Flexibility to work varied hours, including weekends and holidays.
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