Are you a seasoned hospitality professional with a passion for delivering exceptional guest experiences and driving operational excellence? Our prestigious five-star luxury lodge seeks a dynamic and experienced General Manager to oversee all aspects of our world-class operation.About Us:Our luxury lodge is a sanctuary of refined elegance and natural beauty, offering an exclusive experience to discerning guests. With a commitment to sustainability, personalized service, and unparalleled hospitality, we set the standard for excellence in the industry.

Key Responsibilities:

• Lead and manage all departments, ensuring smooth day-to-day operations.
• Drive a culture of excellence in guest service, consistently exceeding expectations.
• Develop and implement strategic business plans to achieve financial and operational goals.
• Oversee staff recruitment, training, and performance management to maintain high team standards.
• Maintain and enhance the lodge’s reputation through exceptional guest interactions and attention to detail.
• Ensure compliance with health, safety, and environmental regulations.
• Manage budgets, financial reporting, and cost control measures.
• Collaborate with marketing and sales teams to maximize occupancy and revenue.
• Uphold and promote the lodge’s commitment to sustainability and conservation.

Qualifications & Experience:

• Proven experience as a General Manager in a five-star lodge, hotel, or similar luxury setting.
• Relevant degree in hospitality management, business administration, or a related field.
• Strong leadership skills with the ability to inspire and manage a diverse team.
• Exceptional interpersonal and communication abilities.
• A guest-centric mindset with a meticulous attention to detail.
• Demonstrated experience in financial management and achieving revenue targets.
• Knowledge of eco-tourism principles and sustainable practices is an advantage.