IT Support Technician

Midrand
Salary: Market Related
Job Type: Permanent
Sectors: IT
Reference: CPT005175/N

Apply before Feb 05 2025 | 28 Days left

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Vacancy Details

Employer: Persona Staff

Our client, based in Samrand (Gauteng), is looking for an IT Support Technician to join their team.The primary functions of the IT Support Technician is to install, maintain and repair hardware, software and networking components to ensure the smooth running of all information systems. An IT Support Technician must have the skills to manage, diagnose, repair and maintain all IT related systems required by the Company. The technician is responsible for a reliable IT environment from installation to end-of-life.

REQUIREMENTS

Matric is essential
Related tertiary qualification is essential
A+, N+
3+ year experience as an IT technician or similar position with ambition to progress in the IT
Windows and Mac OSX knowledge
Strong desktop, operating system and software is essential
Microsoft Exchange 2016/2019 experience with Microsoft Certification
Experience with CCTV will be advantageous (IP CCTV)
Excellent written, verbal and interpersonal skills
Ability to work after hours, over weekends and on public holidays with short or no
Must Have valid driver’s license with own reliable transport
Must have reliable communication / Internet in place at home to attend to after hours support from time to time
Must be able to communicate with customers and answer any technical queries
Self-motivated with the ability to use initiative and operate with minimal supervision

RESPONSIBILITIES:

Ensure usability by configuring and installing the software and hardware components
Maintain the software and hardware for all WANs, LANs, emails, telecoms and internet connectivity
Ensure that all electrical safety standards are always met
Restore or replace faulty or damaged hardware
Safeguard the privacy and security networks on computer systems
Ensure security by upgrading and installing anti-virus software and upgrading systems to enable all computers to have compatible software
Test new hardware and software
Provide tech support and be the first in line to contact when reporting an error
Daily backup operations
Maintain all technical documentation
Manage Service Level Agreements with IT related suppliers
Ensure company and group IT procedures and guidelines are aligned

To apply, please send your CV with your salary expectations to natasha@personastaff.co.za

Please note that only shortlisted candidates will be contacted. Should you not receive feedback within 48 hours, please accept your application as unsuccessful.

Persona Staff (Pty) Ltd is POPIA (Protection of Personal Information Act, 2013) compliant, all personal information is protected according to legislation. By applying for any of our available vacancies, you give Persona Staff consent to process your Personal Information for Recruitment Purposes, according to the POPI ACT, 2013. If you have any concerns regarding your Personal Information and our compliance towards the legislation, you are welcome to request our POPI Act Policy.

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About Persona Staff

Vision
PERSONA’s vision is to allow our Clients to focus on their core activities, and let PERSONA manage the responsibility of staff recruitment; ensuring the perfect fit between candidate and client for the most efficient and effective workforce.
PERSONA is committed to delivering the best service to our clients and candidates.

We recruit in the following industries:
Financial Services, Manufacturing, Engineering, Retail, Banking, Telecommunications, Information technology, Electronics, Logistics, Mechanical, Sales & Marketing, Office Support, Warehousing, Distribution and Supervision Staff

Services offered:
To our clients:-
Recruitment of permanent staff at all levels
In depth staff selection
Salary surveys
Advertising of available positions
Comprehensive interviewing
Screening of potential candidates according to client’s specifications
Reference checks (on possible candidate)
ITC checks (on possible candidate)
Criminal checks (on possible candidate)
More background checks on request.
Psychometric testing (additional services)
Preparing of Job descriptions
PERSONA commits to adhere to industry standards and policies.

To possible candidate and job seekers:-
Professional resume
Regular correspondence
Interviewing tips
Summary of client information
Assistance to find the perfect job