- Umhlanga
- Salary: Market Related
- Job Type: Permanent
- Sectors: Hospitality Management
- Reference: 116585
Vacancy Details
Employer: Hollywoodbets
Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars.
We have an amazing opportunity for an Operations Support Administrator (Retail). Do you think you have what it takes to be our newest Purple Star?
The Operations Support Administrator (Retail) plays a critical role in ensuring the smooth operation of retail activities by overseeing various administrative tasks and providing support to enhance efficiency and effectiveness within the organisation. This role involves a range of responsibilities aimed at improving processes, maintaining system integrity, and fostering a culture of excellence.
With Hollywoodbets You Will:
Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
Grow with our development plans and culture that allows you to further your career.
You Bring:
- Microsoft Office experience.
A Bonus To Have:
- Valid driver’s license.
- 1 – 3 years’ administrative management experience.
What You’ll Do For The Brand:
- User Rights Management: Manage and validate user rights and roles in the SyX & HIS systems promptly. Ensure that feedback received is efficiently communicated to the IT department and oversee the implementation of these changes while maintaining accurate records of all system modifications.
- Branch Creation and Closure: Facilitate the creation and closure of new branches, managing the process from start to end and ensuring that all necessary updates are made on required platforms.
- Operational Database Maintenance: Maintain the operational database on HIS, including tasks such as managing Self-Exclusions, Customer Bans, and Terms & Conditions, ensuring data accuracy and compliance.
- Voucher Process: Ensure that approved vouchers are printed and distributed accurately and within specified timelines. Maintaining accurate records of all vouchers.
- Regional Information: Regularly update regional information to ensure it remains current and accessible to required departments.
- Branch Visits: Conduct branch visits to gain an understanding of their operations, address issues proactively, and identify opportunities for improvement.
- Report Consolidation: Prepare and consolidate various reports as requested by Management, providing valuable insights and information for decision-making.
- Continuous Improvement: Demonstrate a commitment to ongoing learning and the implementation of new techniques to enhance operational efficiency and effectiveness.
- Ad-hoc: Offer support to the Retail Operations & Management Team falling within the administrative scope ensuring timely completion within specified deadlines.
What You’ll Bring To The Team:
- Demonstrate good analytical skills.
- Strong computer skills.
- Demonstrate creative skills.
- Strong sense of accountability.
- Work under pressure and able to meet deadlines.
- Demonstrate excellent attention to detail.
- Must be able to plan effectively and efficiently in order to meet deadlines.
So, are you ready to level up, learn, and perform at your best? Apply now!
Please note that only applicants who meet the stipulated minimum requirements will be considered.
37 people have applied for this job. 418 people have viewed this job.
About Hollywoodbets
At Hollywoodbets, we believe that everyone should be treated like a STAR. Whether they are in one of our retail branches or online in the comfort of their own home, all our customers get the larger-than-life Hollywood experience, glitz, glamour and world-class entertainment. But behind the success of every Hollywood Star, is a dedicated and hard-working Team, who strive for success.
Born and bred on the sunny coast of Durban, our brand has expanded beyond our 90 branches to offer state-of-the-art online, telephonic and mobile betting platforms on a global scale.
Our success is driven by our Purple Team who pride themselves on first-class customer service while working together to go beyond the limits, ensuring that we are the bookmaker of choice in South Africa, Mozambique, Kenya, Ireland and the UK.
Being a part of our Team also means being associated with sporting stars like the Hollywoodbets Dolphins, Cell C Sharks as well as Premiere League football club, Brentford FC. Team Members can take pride in being part of a company that has naming rights to the Hollywoodbets Kingsmead cricket stadium, Hollywoodbets Kings Park rugby stadium and racecourses such as Hollywoodbets Greyville, Hollywoodbets Scottsville, Hollywoodbets Kenilworth and Hollywoodbets Durbanville.
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