Company established in the household textile industry is looking for a suitable candidate for an IT Administrator role. Based in Jacobs, Durban. 

Key Responsibilities

• Conduct network troubleshooting to segregate and identify general network problems
• Manage daily backup
• Set up IP phones on the PABX system
• Monitor network and internet to ensure optimal performance (switches/firewall)
• Maintenance and troubleshoot all hardware and software issues
• Create and maintain network users and permissions
• Office 365 e-mail set up for users
• Create technical support documentation for systems and applications
• Work with suppliers to improve IT infrastructure
• Deploy new software and upgrade existing software
• Server management (DNS/DHCP/AD Services)
• Manage and maintain UniFi access controllers
• Support factory and warehouses in terms of all IT needs
• Ensure tickets are dealt with and closed in accordance with standard operating procedure
• Set up of all IT requirements as per new user form for new users
• Replace computer/IT equipment in accordance with life cycle
• Train users as and when needed
• Conduct scheduled maintenance
• Where able, do minor repairs on equipment
• Obtain quotations for IT equipment and raise PO for approval
• Maintain asset register
• Adhere to POPI, IT policies and procedures
• Liaise with service provider when required
• Carry out all duties/tasks delegated by the IT Manager
• Assist IT Manager with the implementation of projects

KPA's

• Assist users with technical problems
• Maintain a healthy IT system
• Assist in business IT needs