Candidate Requirements

Requirements:

We will consider applicants with the following variations in terms of qualifications and work experience:

• An NQF level 6 or equivalent qualification in office administration or secretarial studies, plus five years’ proven experience in administrative support, managing an office and/or as an executive personal assistant; OR

• An NQF level 5 or equivalent qualification in office administration or secretarial studies, plus seven years’ proven experience in administrative support, managing an office and/or as an executive personal assistant; OR

• A bachelor’s degree in business administration, business management or related fields, plus practical skills in office management/administration, plus seven years’ experience in administrative support, managing an office and/or as an executive personal assistant.

The following are also required: 

• Proven ability to communicate effectively in a multilingual and multicultural environment, specifically in English and Afrikaans.

• Proven ability to effectively use office software, e.g. the Microsoft Office suite.

• Proven experience in executing various financial tasks, for example, but not limited to, overseeing expenditure, processing payments, and keeping accurate financial records.

Competencies: 

Technical competencies:

All applicants must complete an online questionnaire that illustrates their understanding of the tasks involved in a personal assistant role. Applicants selected for an interview will also be required to complete psychometric tests before the day of the interview, as well as a practical assessment on the day of the interview.

Please copy and paste the following into your browser to access the questionnaire: https://app.smartsheet.com/b/form/599dd12f31544e628aece3c7990b5530

Operational competencies:

• Technical/professional knowledge, skills and experience: The ability to demonstrate technical and/or professional proficiency, being at the leading edge of one’s field of expertise.

• Communication skills: The ability to listen and respond effectively to others; to convey information and/or ideas in a written or verbal format.

• Detail orientation: The ability to take all relevant detail into account to ensure effective task completion.

• Time management: The ability to effectively organise one’s time in order to meet deadlines; prioritising work activities.

• Energy/drive: The ability to sustain a high level of energy consistently over long periods of time; demonstrating enthusiasm and a positive ‘can do’ attitude.

• Customer service excellence: The ability to exceed customer expectations by consistently delivering an exceptional customer experience; going the extra mile for the customer.

• Assertiveness: The ability to confidently express one’s ideas and feelings in an open and honest way without putting others down or violating their rights.

• Teamwork: The ability to work effectively with others in an interdependent way in order to achieve common team objectives.

• Embracing change: The ability to be open to changing circumstances, new ideas and opportunities; harnessing change; going with the change rather than against it.

• Accountability: Accepting full responsibility for one’s own actions, being reliable and taking ownership of job role; accepting the consequences of one’s actions without making excuses and/or blaming others.

Please note that applicants who do not comply with all the requirements will not be considered.

Recommendations:

• Relevant experience working within the higher education environment.

• Relevant experience working within a project management environment.