Vacancy Details
Employer: Brights Hardware
Purpose: To assist customers by helping them choose a product that is best suitable for whatever need the customer has, in such a manner that the assistance of the Sales Person is appreciated by the customer when he/she purchases any product. This will include the ability to provide good customer service in such a manner that customer satisfaction is achieved, resulting in generating sales and promoting the business therefore creating sustainable growth in margins and profits.
KEY RESPONSIBILITIES:
- Attend to customers in a professional and helpful manner
- Generate more sales, ensure customer satisfaction by providing excellent customer service
- Control stock levels and doing regular stock counts
- Advise customers with regards to products, which product would be best in order to solve the customers’ problem
- Place stock orders with buyers if necessary
- Attend to relevant admin tasks including up keep of customer book, special orders file and forwarding of invoices as well as other relevant tasks
- Ensure merchandising is done properly and that the products are priced correctly
- Participate in perpetual stock takes
- Ensure good housekeeping of work area
- Perform any work-related tasks as delegated by superior
REQUIREMENTS:
- Matric or Equivalent
- 3 Years Sales experience in the Irrigation enviroment
- 3 Years minimum experience in a similar role in a Hardware environment
- 5 basic technical supplier competency certificates
- Intermediate level merchandising standards
- In-house return per square meter standards
- Customer Service Training
- Demonstrate acceptable sales technique
- Intermediate product knowledge
- Ability to communicate effectively (verbal &written)
Kindly note that if you are not contacted within 2 weeks after the closing date, please consider your application unsuccessful.
We are committed to having staff that reflect the diversity of our nation we will conduct our recruitment and appointments in line with the Company’s equity targets and we are committed to improving our positions. The Company reserves the right to make changes to these terms and conditions at any time and for any reason.
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About Brights Hardware
Brights Hardware was founded in 1971 by Mr. and Mrs. Luis as a General Dealer specialising in electrical contracting and repairs. Through the years, the business has grown into a multi-faceted outlet for all one’s building material and hardware needs. Since opening the first warehouse in Stikland, Cape Town in 1995, Brights has expanded considerably with the first franchisee store in Plattekloof in 2006 and a store in Blackheath in 2009. In this same year, Northern Trusses was incorporated into the Brights Group, and renamed to Brights Trusses.
Further expansion continued with the opening of a store in Uitzicht, Durbanville at the end of 2011, one in Langebaan in April 2012, and a big store in Montague Park at the end of 2013.
Today, Brights is owned and operated by the Luis children, their spouses and Brights staff members who are shareholders. Mrs. Luis, still part of the business as Founding Director, has devoted her time to the training and upliftment of Brights staff.
The late Mr. Luis, who passed away in 1998, is remembered as a leader with a great vision and tons of energy – earning him the title of “Bright Spark” in the family. This “spark” was captured in real-life by his daughter, Marina, who created “Sparky” for her pen pals when she was younger. The very same “Sparky” is still part of the company logo to this day.
“Our challenge has remained the same since our doors opened in 1971 – to maintain the highest standard of service to our customers by living our motto that “Brights is more than just a Hardware store” says Mrs. Luis (Brights Founder).
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