Purpose of the position: The overall purpose is to ensure that accurate client data is captured on LSN.

Minimum Requirements:

• Grade 12/equivalent
• Minimum 3 years of billing experience essential
  
• Computer Literate – excel essential

Skills & Attributes:

• Ability to meet strict deadlines.
• Numerical accuracy.
• Excellent verbal and written communication skills
• Attention to details.
• Ability to liaise professionally with personnel at all levels.
• Excellent telephone skills
• Solid attention to detail to ensure accuracy of information

Job Function:

• Check accuracy and completion of quotes and agreements received.
• Ensure that new Contracts & support documents are scanned in.
• Communication between sales reps, sales admin and other departments within the business
• Capturing of supporting documents for new clients and technical installations
• Liaise with Sales on all installation requests
• General adhoc duties
• SOP’s must be upheld
• Ensure SOX compliance at all times.
• Timeous Resolution of internal & external customer queries within the agreed departmental/business unit SLAs

We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team.  Whilst black female candidates will be given priority as per our transformation policy subject to the above criteria.

Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.

Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.