Fast growing FMCG Company requires an energetic person to plan, prioritise and process the Sales activities and offer support to their dynamic Sales Team.

• Process sales orders and quotations received from customers telephonically, faxed, emailed or from walk in customers 
• Liaise with and support dispatch department and supervisor regarding dispatching instructions e.g. delivery, collect, courier etc.
• Liaise with and support purchasing department regarding nonstock items for pricing and buying when necessary for sales orders and quotations.
• Liaise with and support accounts department when new accounts / applications, accounts on hold and accounts over credit limit.
• Liaise with, support and process when requested by external sales representatives or manager effectively.
• Identify, research and resolve customer issues.
• Assist with sales plan for growing the company’s client base.
• Identify top prospects that will be targeted for active pursuit
• Manage sales and pricing to allow achievement of Company Margins.
• Provide customers with product and service information and support.
• Identify, research and resolve customer issues.
• Follow up on quotations.
• Keep record in a proper book of all requests received by customers and colleagues.
• Attend sales meetings and training sessions with the seriousness required.
• Complete any sales related reports as requested by company.
• Recognize, document and alert the sales manager of trends, results and recommendations in customer buying.
• Always follow company procedures.
• Other duties as assigned.
• Assist with the launch and implementation of new products.
• Attend to all emails and queries quick and effectively.
• Stock take:
• Manage the department allocated to you
• Do spot checks throughout month and solve queries before month end
• Attend stock take at month end
• Bring queries and problems under management’s attention and solve