Job Title: License Plate Recognition (LPR) Junior Analyst
Location: Fidelity Business Intelligence Centre – Helderkruin Head Office
Employment Type: Full-time

Job Summary:
The LPR Control Room Monitor is responsible for overseeing and managing the live feed from License Plate Recognition systems in a control room environment. This role involves monitoring real-time data and alerts, ensuring accurate identification of vehicles, and coordinating responses to flagged incidents.

Key Responsibilities:

1. Real-Time Monitoring:
• Monitor live LPR system feeds to identify and respond to flagged vehicles.
• Verify system-generated alerts and escalate issues to security or management teams, as necessary.
2. Incident Management:
• Log and report incidents involving flagged license plates, including detailed time-stamped records.
• Coordinate with security personnel and law enforcement teams to address incidents promptly.
3. System Operations:
• Ensure the continuous functionality of LPR cameras and control room equipment during shifts.
• Perform routine system checks and report any technical issues to the IT or maintenance team.
4. Data Accuracy and Analysis:
• Cross-check LPR data for accuracy and consistency with established protocols.
• Assist in preparing reports or summaries based on system data and incident logs.
5. Compliance and Security:
• Adhere to data protection and privacy regulations in handling license plate and vehicle data.
• Maintain confidentiality and secure management of all system information.

Qualifications and Skills:

• Education: PSIRA Grade A
• Technical Skills:
• Familiarity with LPR systems and related control room technologies (minimum 3-years experience)
• Basic knowledge of computer systems, monitoring software, and data entry.
• Key Competencies:
• Strong attention to detail and ability to work in a focused environment.
• Effective communication skills for coordinating with teams and reporting incidents.
• Ability to handle high-pressure situations and make quick, informed decisions.

• Communication:
  • Excellent English communication skills for effective interaction. Clear articulation, proper grammar, and an extensive vocabulary

• Experience: Previous experience in surveillance, security monitoring, or a related field is advantageous.

Work Environment:

• Based in a secure control room with rotating shifts, including nights, weekends, and holidays as required.
• May involve extended periods of sitting and monitoring multiple screens.

We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team.  Whilst black female candidates will be given priority as per our transformation policy subject to the above criteria.

Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.

Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.