Our client, a fleet services company with more than 40 years of experience in the logistics, transport, and commercial vehicle industry that specialises in supplying and maintaining all trucks and trailers, with a comprehensive range of services to clients in the North-West and Northern Cape regions are currently looking for a dynamic candidate with strong problem-solving skills in the following position:

SERVICE ADVISOR / WARRANTY ADMINISTRATOR
KATHU

Requirements:

-   Minimum Grade 12 with relevant training and/or certification as a Service and/or Warranty Advisor.

-   Proven work experience as a Service Advisor/Warranty Administrator or similar role.

-   Minimum three years’ experience in commercial vehicle sales.

-   A strong understanding of automotive technology and the automotive industry.

-   Proficiency with industry-specific software.

-   Excellent customer service, interpersonal and communication expertise.

-   Strong organizational and decision-making skills.

Key Responsibilities:

-   Build and maintain customer relations and ensure excellent customer service.

-   Good industry knowledge with a strong focus on continuous development.

-   Processing of Job Cards.

-   Issuing and processing of quotations.

-   Building a trust relationship with customers by putting their businesses first.

-   Obtaining authorisation for quoted repairs/services.

-   Client liaison.

-   Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs.

-   Provide customers with information and advice on warranty protections & potential cost savings.

On offer is a negotiable remuneration package commensurate qualification and experience.​

To apply, send cv with reference JSAK to recruitment@ovdm.co.za by no later than 31 December 2024.