- East London
- Salary: Market Related
- Job Type: Permanent
- Sectors: Investment Finance
- Reference: 115975
Vacancy Details
Employer: Fidelity Services Group
Minimum Requirements:
- Grade A PSIRA registered and accredited
- Knowledge of Fleet management and CIT document control essential
- Formal management training with at least 5 years’ experience in CIT and cash processing industry
- Previous CIT and cash processing planning/scheduling experience would be an advantage
- Proficiency in MS Office Suite, Word, PowerPoint and Excel is essential
- Experience in sales and marketing
- Experience of similar systems including vehicle tracking systems
- Ability to work without supervision, under pressure and meet strict deadlines
- Must have own transport
Key Performance Areas: (not totally inclusive):
- Managing and doing monthly visits to all branches to ensure efficient running of the branch and that all administrative and operational requirements are met
- Doing budget planning for all EC CIT regions and ensuring that set targets are met
- Compiling monthly branch performance reports and ensuring submission thereof timeously
- Conducting quarterly evaluations on senior management at branch level
- Managing the ISO 9001/9002 quality management system
- Managing monthly operational statements
- Managing Daily operations in respect of cash deliveries and client pickups
- Branch audits/visits at all EC branches to ensure compliance to company policies and procedures
- Managing the ‘cash risk’ at branch and on road
- Ensure proper upgrades are done at branches (Building construction, alarms, safes etc.)
- Drafting policies and procedures
- Efficient client services rendered per business area
- Managing growth and retention of clients in the cash in transit industry
- Ensuring CIT roll out is done and completed before service commences
Firearm Control
- Monthly/ weekly Firearm return/ Inspection
- Scanning of firearm
- Firearm refreshers and competency training
Client service/ Liaison
- Monthly meetings with clients
- Union meetings
Vehicle Control
- Fleet management
- Maintenance
- Fuel
- Inspection
- Vehicle Reports/ Check sheets
- Weekly fuel Schedules
- Accident Reports
Equipment Control / Maintenance
- Check Sheets / daily postings
- Site visits
- Equipment checks/ asset verifications
Investigations
- Accident
- Theft of Cash
- IOD’s
- Incidents
- Depot robberies
- Claim file
- Accident Report
- Theft Report
- I.O.D Report
- Incident Report
- Investigate/ improve security
- Compile submits to insurers
Administration
- Debtors/Creditors
- Billing Dues
- Stationary/ CIT consumables
- Obtaining Order numbers (Repairs, etc)
- Filing
- Miscellaneous Queries
- Payroll,
- HR and IR.
- Maintain close relationship with client.
- Sending cash requests to Branches
- Ensuring Branches has enough cash for ATM loads
- Ensure Branches comply with set opening times
- Ensure guards at posted at various sites on time
- Maintaining close relationships with all the Banks
- Ensuring Variance reports are sent and resolved
- Ensuring Recons are sent
- Monthly Float checks
- Following up on incident reports
- Dealing with Cash Pro queries
Other personality attributes:
- Ability to maintain confidentiality and handle office matters with utmost professionalism
- Strong interpersonal and communication skills with diplomacy and tact to interact effectively at all levels
- Report writing skills
- Organising skills
- Assertiveness
- Initiative skills
- Time Management skills
Core Competencies:
- Interpersonal skills
- Good admin skills
- Report writing skills
- Able to work under pressure
- Customer focused
- Team Player
- Reliability
Job Type: Full-time
Application Question(s):
- Do you have a Grade A PSIRA registered and accredited?
- Do you have CIT and cash processing planning/scheduling experience?
- Do you have knowledge of Fleet management and CIT document control?
- Do you have a reliable vehicle?
1 person has applied for this job. 96 people have viewed this job.
About Fidelity Services Group
Fidelity Services Group is Southern Africa's largest integrated security solutions provider and the industry leader in protection innovation.
Excellence in service delivery and implementation are fundamental to our impressive track record. By keeping abreast of the latest trends and technological developments globally, and continuously evolving and innovating, the Group remains a front-runner in the security solutions market.
Through a bouquet of services and related products, the Group can tailor make a solution for any requirement. With the Group's exceptional leadership, the unwavering commitment of management and that of all its employees, the Group has enjoyed exceptional growth over the last five years.
The Group's Cash Solutions business continues to grow and has quickly become a serious competitor in the market, garnering a large number of high profile national contracts and bringing state of the art technology backed by Fidelity's hands-on approach to the market
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