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Technical Manager (Smart Cards)

Singapore
Salary: Market Related
Job Type: Permanent
Sectors: IT
Reference: SW005237/CL

Apply before Jan 12 2025 | 21 Days left

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External Application

Vacancy Details

Employer: Helderberg Personnel cc

ASIA:Technical Manager â€“ Smart Cards: My client, a global supplier of smart card innovations with operations spanning China, the UK, the US, Asia, and Europe, is seeking a highly skilled Technical Manager to oversee operations in Asia.

This dynamic role involves managing supplier relationships, factory operations, and every aspect of smart card production, including encoding and cryptography. The ideal candidate will have strong technical expertise, a commitment to excellence, and the ability to adapt to a fast-paced, innovative environment. Proficiency in English is essential, while knowledge of Chinese or a willingness to learn will be advantageous.

Based in either Shenzhen, Taipei, or Kuala Lumpur (depending on the successful candidatesâ current residency), this position offers long-term growth opportunities within a supportive and forward-thinking organization. If you are looking for a career-defining role in a cutting-edge industry with a company dedicated to excellence, this is your chance to join this company to help shape the future of smart card technology in Asia.

Responsibilities

Factory Operations

Manage supplier relationships
Oversee all aspects of card production, including purchase of raw materials, inlay, card production and printing
Manage shipping processes and international paperwork
Oversee company accounts and local company operations and financials

Encoding and Programming

Learn card encoding processes
Develop technical skills in cryptography and smart card encoding
Apply in-depth technical knowledge for factory encoding

Client and Stakeholder Management

Liaise with clients to agree on specifications
Attend sales meetings to update teams on new technology
Conduct training sessions for internal teams and clients
Meet with clients regularly

Technology and Systems Development

Define systems to improve efficiencies and oversee implementation
Present new technologies to internal and external audiences
Test products such as HID, NXP, and IFX cards
Define, purchase, and implement machinery or systems for in-house operations
Create bespoke operation systems for new machinery

Other Responsibilities

Create and maintain documentation on processes, products, and procedures
Provide pre-sales technical support
Oversee contractors to ensure accuracy and timeliness of work
Define yearly budget spend
Investigate customer complaints, report findings, and implement safeguards
Research and demonstrate new technologies

IT and Staffing

Manage localised IT setup, maintenance, and repair
Interview and hire staff
Calculate costs of in-house production

Criteria

Technical expertise in smart card encoding and cryptography (training provided, but in-depth knowledge required)

Experience managing supplier relationships and factory operations
Strong skills in shipping management and handling international paperwork
Ability to manage company accounts and local financial operations
Beneficial to learn local languages for effective communication with factory staff
Proficiency in liaising with clients and presenting new technologies
Capability to define systems, purchase machinery, and manage bespoke operations
Experience in conducting training and managing contractors
Technical aptitude for IT setup and troubleshooting
Strong problem-solving skills for customer complaint resolution and process improvement

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About Helderberg Personnel cc

Based in Somerset West, Helderberg Personnel was established in 1998. The company initially started doing placements in the Helderberg Basin and over the years expanded nationally. Our background has proved to be invaluable in providing a high standard of recruitment, screening, evaluation and placement of candidates.

Our Value proposition:
The true value proposition of the Helderberg Personnel brand is our commitment to attending to our clients’ needs, culture and values and to ensure that, through comprehensive interviews with candidates, the overall match is determined to ensure a long term relationship. The identity of the client remains confidential at all times. We understand that our function is to ensure that the candidate must become a strategic partner to a business instead of a mere employee. Helderberg Personnel has achieved a steady growth over the last years and we have evolved into one of the leading agencies in the region. We have made placements cross functional, cross industry and up to senior management level.