Job description: 

To provide administrative assistance and support on personal & commercial claims business. 

Responsibilities: 

•         Liaising and providing feedback to clients of claim progress

•         Handling client queries

•         Claims Management: the daily claims process from capturing received claims to processing and closing claim.

•         Validating the claims (consultant must first check if the claim falls within the policy parameters)

•         Registering claims 

•         Collecting additional information from client in respect of the claims 

•         Recording details and information on relevant systems

•         Building and maintaining good working relationships with clients and internal stakeholders

•         Bridging the gap between the office and insurance companies

•         Maintaining a good working relationship with insurers

•         Reporting

•         Good underwriting knowledge and understanding

•         Understanding policy wording and various products

Competencies:

•         Good verbal and written communication skills  

•         Good administration skills  

•         Planning and organising skills

•         Time management skills

•         Resilient with a good level of stress tolerance

•         Highly client focused with good interpersonal skills 

You can Apply directly to renew@ikusasarec.co.za