- Somerset West
- Salary: Market Related
- Job Type: Permanent
- Sectors: Business Management IT
- Reference: 10038
Vacancy Details
Employer: Exceed Human Resource Consultants
- Ensure effective knowledge sharing with team members as well as internal teams
- Examine potential areas for Service Improvement and raise proposals to Management
- Provide technical leadership
- Ensure all required development and implementation tasks are accurately specified and reflect the agreed workflow as confirmed by client
- Ensure a project plan is created with agreed dates for each relevant phase of the project
- Ensuring the project plan and communication relating to progress and responsibilities is executed with a high level of professionalism and accuracy
- Ensure implementation is done with adherence to proper testing protocol
- Assist Support and Development staff with troubleshooting client logs related to projects
- Ensure constant feedback to sites regarding their implementation and support hours
- Report any site-specific implementation irregularities immediately to the board and client Project
- Sponsor
- Ensure client leadership is actively made aware of strategic system opportunities; the level of training required to further user independence and opportunities/avenues that exist to streamline operational processes
- Take responsibility for prioritizing tasks in terms of urgency and importance within available resources
- Take responsibility that all log inquiries/requests are followed up, ensure that client’s needs are met and quality of service delivery is met
- Take responsibility for ongoing relationship building with the client after services are rendered
- Prepare progress reports
- Take responsibility for the ongoing improvement of implementation and project management procedures with supporting documentation
- Take responsibility for the ongoing reporting of any irregularities to the Board of Directors
Candidate Requirements
- 3-year Project Management/IT/Business Qualification
- 3-5 years leading projects
- Strong technology inclination
- Strong business acumen
- Intensive troubleshooting knowledge
- Previous experience in project or team management is a plus
9 people have applied for this job. 191 people have viewed this job.
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