- Durban
- Salary: Market Related
- Job Type: Permanent
- Sectors: Admin Hospitality
- Reference: 115623
Vacancy Details
Employer: Hollywoodbets
Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars.
We have an amazing opportunity for a Branch Administrator to be based in Yusuf Dadoo. Do you think you have what it takes to be our newest Purple Star?
The purpose of this role is to assist manage the administrative function in the branch to achieve business objectives in accordance with the branch procedures. Administrator will be in responsible for providing support to the team members on daily cash activities.
With Hollywoodbets You Will:
Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
Grow with our development plans and culture that allows you to further your career.
You Bring
- Computer Literacy (Word, Excel)
- 2-3 Years Administrative Management experience
- Cash Management
- Relationship Building
A bonus to have
- Matric
What You’ll Do For The Brand:
- Provide branch administration support by enforcing team members follow the cash management policies and procedures
- Be aware of securing cash in the branch .
- Highlight and ensure all team members follow administrative policies and procedures.
- Co-ordinate, organize and monitor cash movement with alertness .
- Handle and maintain financial data.
- Ensure accurate management of expenses in line with branch limits (petty cash).
- Organize and maintain effective filing system.
- Ensure compliance with company polies, standards and regulations .
- All opening floats are to be collected no later than 08:00am daily (can be branch specific)
- Cash up all department to reconcile the previous day takings .
- Ensure cash count balances, send document sent to BM/ AM & support.
- Scan tickets on SYX & Run tickets report and find all missing tickets manually.
- Ensure all outstanding tickets are recorded and paid out.
- Ensure to be knowledgeable on your branch limit and bank the difference with G4 S/Fidelity.
- Ensure to advise surveillance when you require to open and close the Safe
- Banking confirmation sheet to updated – with Seal & bag number, before dropping in Safe
- Ensue all floats issued to team members are accurate.
- Ensure all cashing ups are accurately managed to balance in line with all takings.
- Record all shortages and report to the Branch Manager/ Senior Team Leader.
- Racing figures on SYX recon should match the figures on HIS recon.
- Ensure all deposits and withdrawals are accurately captured.
- Check that all credit card Slips match with the summary slip.
- All transactions under receipts payments should have supporting documents.
- Ensure that a stock taking is done daily/weekly/monthly and record stock shortages/out of lines
- Cash up all airtime sales and entre on the recon
- Bar- Ensure that credit cards balance – (relevant to specific branch). Guest refreshments should reflect on the bar cash up sheet and floats from the previous day should reflect correctly. The Z reading on the Bar cash up slip should balance to the total cash and slip received.
- LPM-Calculate all payouts done by LPM attendant and subtract from float issued. The balance should be the amount returned in cash. Ensure that the manual payments done match the hand payments received by Kingdom Slots (dependent on supplier at your branch). Copies of the manual payments should be kept in the LPM file. LPM cash up must reconcile with machine summary slip
- Capture all transactions on the Ensure supporting documents are obtained for safe keeping.
- Balance the Safe (physically count cash).
- Complete Checklist on the internet.
- Complete all spreadsheets and send to Team Support (Cash count, Banking schedules).
- Cash up all department turnovers and ensure accuracy of balancing (Racing, LPM, F & B- Z reading, LPM handpays, LPM Manual pays, LPM cash up, Kingdom slots cash up)
- Ensure Turnover report is sent to Branch Manager /Senior Team Leader
- Cashing up procedures must be completed by 2 team members at any time (admin clerk & TL)
- Ensure to complete a daily cash hand over.
- Check the recon and follow up on any shortages. Ensure effective and efficient recovery processes/procedures is followed to manage the out of line. Ensure AOD forms are submitted to the payroll department from a recovery perspective.
- Ensure all audit queries raises are cleared timeously in the region.
- Ensure superior customer service and customer experience. Pro-actively address customer complaints and ensure customer feedback is positive.
- Build strong relationships with Branch managers/Senior Team leaders and team members
- Create a customer centric culture within the region and drive the philosophy of “service with a smile” at all times.
- Compliance and adherence to company's internal control policy, Compliance to the Code of Ethics and escalate fraudulent activities.
- Actively promote the Hollywood Live the values and lead as an example to the team.
- Ensure timeous submission of daily, weekly, monthly
- Adhoc tasking
- Respond to all queries timeously
- Ensure paperwork is put together and sent to team support and copies are kept at the branch
What You’ll Bring To The Team:
- Ability to take accountability.
- Computer and Administration skills.
- Taking initiative and being proactive.
- Excellent communication and interpersonal skills.
- Be result driven and deadline driven
- Have great time management skills and being able to navigate delays and plan accordingly.
- Have great problem-solving skills and identifying root causes and offering solutions
So, are you ready to level up, learn, and perform at your best? Apply now!
Please be advised that should you not be contacted within 30 days, kindly consider your application to be unsuccessful.48 people have applied for this job. 589 people have viewed this job.
About Hollywoodbets
At Hollywoodbets, we believe that everyone should be treated like a STAR. Whether they are in one of our retail branches or online in the comfort of their own home, all our customers get the larger-than-life Hollywood experience, glitz, glamour and world-class entertainment. But behind the success of every Hollywood Star, is a dedicated and hard-working Team, who strive for success.
Born and bred on the sunny coast of Durban, our brand has expanded beyond our 90 branches to offer state-of-the-art online, telephonic and mobile betting platforms on a global scale.
Our success is driven by our Purple Team who pride themselves on first-class customer service while working together to go beyond the limits, ensuring that we are the bookmaker of choice in South Africa, Mozambique, Kenya, Ireland and the UK.
Being a part of our Team also means being associated with sporting stars like the Hollywoodbets Dolphins, Cell C Sharks as well as Premiere League football club, Brentford FC. Team Members can take pride in being part of a company that has naming rights to the Hollywoodbets Kingsmead cricket stadium, Hollywoodbets Kings Park rugby stadium and racecourses such as Hollywoodbets Greyville, Hollywoodbets Scottsville, Hollywoodbets Kenilworth and Hollywoodbets Durbanville.
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