In this role, you will ensure customer and stockholders value and satisfaction through an effective / efficient presales and service delivery engagement. You will support Network sales directly via the engagement as a program CFR and a CFR in critical opportunities / programs where you will work to establish a clear and realistic plan for delivery of products and services, to ensure readiness of organisation to deliver on the pre-sales plan and to ensure full alignment of contractual obligations with the customer to minimum exposure wanted position. You will be leading the delivery of those critical opportunities / programs in a strong project matrix setup with full responsibility of the program / project delivery via establishing the delivery processes, tools and methods according to PMO WoW inclusive of program structural setting, financial setting, resource and service provider engagement models to deliver the best quality with first time right approach.What you will do

As a Network Program Director, you will be responsible for the Network contract presales scoping, contractual conditions, fulfillment and profitability, ensuring that all products and/or services are delivered according to contractual obligations and requirements for the customer.
The Network Program Director acts company’s counterpart of the Customer’s C-level to ensure customer satisfaction and serve as the escalation point for all products and services delivery activities towards the customer ins complete ownership of customer contract fulfilment (internally and externally).
The Network Program Director is prime responsible for scope management including but not limited to; planning, delivery and customer acceptance, as well as identifying and driving top up selling possibilities via organizational change process.
The Network Program Director assumes the role of Contract Fulfillment Responsible (CFR) for Network opportunities to ensure continuity and alignment of contract terms defined during pre-sales through the program delivery and customer acceptance. One can also take on the longer-term role of Program CFR to deliver one or many, complete or partial, opportunities in a Program for the duration of its lifecycle and perform the role of FAS Sponsor from the creation of the fulfillment assignment (FAS) to closure.
The Network Program Director can manage programs on behalf of the customer with the service Deployment Program Management. In these engagements the Network Program Director is formally reporting to the Program Sponsor in the customer organization.