Are you passionate about horses and creating unforgettable experiences?

We are looking for a Customer Service and Operations Coordinator in Parkmore, Sandton to help deliver exceptional adventures to riders and give them the best experience from the very beginning.

Why You'll Love This Role:

• Customer Support: Handle inbound emails, calls, chats, and social media to guide riders through the booking process and prepare them for events.
• Sales & Engagement: Follow up on inquiries and convert leads into bookings for future adventures.
• Content Creation: Collect stories from riders and collaborate with the marketing team to inspire others.
• Operations Support: Provide logistic support, and assist with general event preparation.
• Team Collaboration: Offer insights, enhance systems, and support other departments to ensure smooth operations.

What We're Looking For:

• Passion: You love horses and understand the needs of riders.
• Organized & Proactive: You excel at managing tasks and solving problems on the fly.
• Excellent Communicator: You can write in a fun, energetic tone and engage effectively across various channels.

Why Join Us:

• You join the adventure and travel with the company.

If you’re passionate, organized, and ready to help create incredible experiences, we’d love to hear from you! Apply now and join us in Parkmore, Sandton!