Job Title: Operations Manager – Micro Lending Company (KZN & Eastern Cape)

Job Overview:

A dynamic micro-lending company is seeking an experienced Operations Manager to oversee and optimize the operations of 12 branches across KwaZulu-Natal (KZN) and the Eastern Cape. This role offers an exciting opportunity to contribute to the growth of a rapidly expanding business with a generous profit-sharing incentive.

Key Responsibilities:

• Oversee the day-to-day operations of 12 branches across KZN and Eastern Cape, ensuring smooth and efficient operations.
• Ensure compliance with industry regulations and company policies.
• Drive performance improvements and operational efficiency across all branches.
• Provide regular management reports, including performance metrics and operational insights.
• Manage and support branch managers to achieve company goals and objectives.
• Develop and implement strategies for expanding business and improving client satisfaction.
• Address operational issues promptly, ensuring minimal disruption to branch operations.
• Handle budget management and financial planning for operational needs.
• Lead and mentor the operations team, ensuring clear communication and alignment across all branches.