Purpose of the Role:

We are seeking a meticulous and organized Assistant Administrator to oversee and support hygiene service operations. The ideal candidate will manage administrative tasks related to hygiene, pest control, and deep cleaning services, ensuring efficient and high-quality delivery.

Education and Experience Required:

• Matric
• Prior administrative experience, ideally in the hygiene industry.
• Strong negotiation and communication skills.
• Excellent attention to detail and organizational abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), email platforms, and digital tools.
• Knowledge of hygiene practices, pest control, and related regulatory requirements.

Key Areas of Responsibilities:

• Develop and maintain standards for hygiene, pest control, and deep cleaning services.
• Track and manage proof of delivery (PODs) and service reports.
• Update client HSE files to ensure compliance with regulations.
• Coordinate medical appointments and client induction processes.
• Complete onboarding documentation for temporary and permanent staff in hygiene-related roles.
• Prepare documentation for contract cancellations.
• Reconcile credit card statements for the regional manager.
• Handle client inquiries and provide timely responses to queries.
• Assist payroll with staff payment issues.
• Collaborate with finance teams to address client-related concerns.
• Respond promptly to email inquiries.
• Provide logistical and administrative support for roadshows and events, leveraging experience with Praxedo software.
• Schedule and manage timesheets for regional technicians.
• Review service and treatment reports, resolving discrepancies as needed.
• Coordinate with hygiene teams to compile and upload service reports to the company portal.
• Prepare installation notices and request vouchers for store or warehouse needs.
• Work closely with teams to align hygiene, pest control, and deep cleaning services with company objectives.
• Stay informed about industry trends and regulatory updates, suggesting improvements, as necessary.

Preferred Skills:

• Certification in Office Administration or a related field.
• Experience in a fast-paced work environment.
• Strong multitasking and prioritization skills.
• Analytical and problem-solving abilities.
• Capacity to work independently and collaboratively within a team.

This role offers an opportunity to contribute significantly to the organization by streamlining administrative processes and supporting high-quality hygiene service delivery