About the client:

A forward-thinking property management brand offering flexible, high-quality, fully serviced living spaces tailored to the dynamic lifestyles of urban explorers. This new hospitality arm of a renowned property developer is rapidly expanding, with two buildings currently under its management and three more set to be incorporated by the year-end. They are on track to manage 200 units by 2025. They provide a modern aparthotel experience that blends comfort, connectivity, and community, ensuring that every stay feels like home. Boasting state-of-the-art technology, personalised service, and immersive local experiences, the team aims to redefine apartment living and hospitality management.

What you will be doing:

• Oversee the daily operations of roughly 80 apartments, ensuring the highest standards of hospitality and property management.
• Improve financial performance through strategic budgeting, cost management, and revenue enhancement.
• Serve as the primary liaison for property owners, staff, and guests, balancing stakeholder interests with operational efficiency.
• Establish robust systems for managing guest experiences from booking to post-departure.
• Lead and develop front desk, housekeeping, and maintenance teams, promoting accountability and teamwork.
• Guide pricing and marketing strategies by analysing competitor activities and market trends.
• Collaborate with marketing and sales to increase property visibility on platforms such as Airbnb, Booking.com and direct channels.
• Maintain superior guest satisfaction through proactive feedback and review management.
• Champion the use of technology and data-driven decisions to improve operations and enhance guest experiences.

What you need:

• 3+ years in a leadership role within hospitality or property management.
• Bachelor's degree in Business Administration, Hospitality, or related field would be advantageous.
• Strong business acumen with strategic decision-making abilities.
• Outstanding interpersonal skills and service-oriented.
• Proficiency in technology and property management systems, with a willingness to adopt new tools.
• Strong work ethic with an ability to think proactively.
• Exceptional attention to detail, highly organised and a quick learner.

Job ID:

• J106794

PS Even if you feel you don't have all the skills listed or if this spec isn't what you are looking for, feel free to send your CV as we probably have other opportunities that could interest you. For a more comprehensive and updated list of opportunities that we have on offer, do visit our website - www.parvana.co.uk