Job Purpose
To support the company’s Sales Manager: Key Accounts with the growth and management of key account clients in accordance with company strategy and budgeted targets. To drive category growth and expansion by consolidating strategic initiatives with value chain operations and product development. 
Reporting to:
Sales Manager: Key Accounts
Output:
Category Growth

Drive change and improvement with customers to deliver category growth through consumer understanding resulting in good insights, relevant innovation and category management where relevant.
Driving volume and margin targets to meet company forecast and budget.
Driving NPD (New Product Development) closely with Quality team by identifying opportunities to achieve sustainable volume growth and add value to slow moving products.
Contributing to client category growth through innovative practices.
Building insight into retail rate of sales on category to optimize sales volume and range assortment. 

Reporting

Ensuring differentiated growth within the customer account to ensure maximum market exposure, competitiveness and category growth within the customer Partnership, in collaboration with Product Development teams.
Tracking of orders & procurement data.

Key Customer Satisfaction

Ensuring that the optimal Service Levels are achieved.
Channelling queries and complaints to the satisfaction of the clients.
Ensure all customer feedback and reports are sent within the agreed timeframes.
Create new recipes for the BC (butcher counters) to share with customers to improve sales.