- Durban
- Salary: Market Related
- Job Type: Permanent
- Sectors: Hospitality Sales
- Reference: 114961
Vacancy Details
Employer: Hollywoodbets
We have an amazing opportunity for a Food and Beverage Team Leader (x3) to be based in our Park Branch – KZN. Do you think you have what it takes to be our newest Purple Star?
The Food and Beverage Team Leader will be accountable for, supervising and supporting food and beverage branch managers.
This includes assisting with health and safety management, facility management, kitchen management, stock management, resource management, customer, adherence to departmental and company policies, procedures and reporting.
Partner with branch managers to enquire about customer experience and areas of improvement to ensure that F&B experience attracts, retains customers and provides the best dining experience possible for customers.
With Hollywoodbets You Will:
Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
Grow with our development plans and culture that allows you to further your career.
You Bring:
• Food and beverage industry experience
• Understanding food and controls
• Supervisory experience
A Bonus To Have:
• A valid driver’s license
• A food and beverage qualification
What You’ll Do For The Brand:
• Ensuring internal Food and Beverage processes are followed
• Ensuring that the Food and Beverage Department is adequately staffed for the shift.
• Responsible for managing the Food and Beverage staff during the shift.
• Ensuring internal Food and Beverage stock management processes are followed.
• Responsible for requesting front of house stock (Kitchen stock, bar stock, etc.) Manage and account for Food and Beverage inventory such as cutlery and crockery.
• Ensuring accurate front of house stock reconciliations after each shift in order account for all front of house stock.
• Ensuring that the GAAP/POS system is always up and running during operational hours.
• Managing Food and Beverage resources during the shift.
• Observing and evaluating staff and work procedures to ensure quality standards service.
• Submitting stock requisitions to the Storeman to request front of house stock.
• Conducting a stock count after the shift and completing a stock reconciliation in order to report on and account for variances.
• Ensuring that all wastages and breakages during shift are disclosed and accounted for.
• Ensuring staff meal purchases are being recorded and checking up on issuing to verify the content and quantity.
• Ensuring cash management processes are followed.
• Ensuring shortages are addressed and recovered.
• Rostering of staff taking into account busy periods, events, operating hours to ensure that the Food and Beverage shift is sufficiently staffed and able to meet operational requirements.
• Management of staff in terms of conduct, discipline and performance. Complete disciplinary actions/poor performance process when required.
• Ensuring superior customer service and customer experience.
• Ensuring timeous submission of daily, weekly, monthly Food and Beverage reports.
• Conduct a meeting before the shift starts to direct the team and provide them with daily briefing.
• Time management of waitrons/bartenders
• Working closely with Food and Beverage Branch Manager to enquire about customer experience and areas of improvement to ensure that Food and Beverage experience attracts and retains customers/punters.
• Any other ad hoc duties that might be required.
What You’ll Bring To The Team:
• Good communication and interpersonal skills
• GAAP system experience
• Take initiative and action to achieve goals beyond what is required
• Excellent attention to detail
• Strong people management and problem-solving skills
• Be Accountable
Please be advised that should you not be contacted within 30 days, kindly consider your application to be unsuccessful.
22 people have applied for this job. 409 people have viewed this job.
About Hollywoodbets
At Hollywoodbets, we believe that everyone should be treated like a STAR. Whether they are in one of our retail branches or online in the comfort of their own home, all our customers get the larger-than-life Hollywood experience, glitz, glamour and world-class entertainment. But behind the success of every Hollywood Star, is a dedicated and hard-working Team, who strive for success.
Born and bred on the sunny coast of Durban, our brand has expanded beyond our 90 branches to offer state-of-the-art online, telephonic and mobile betting platforms on a global scale.
Our success is driven by our Purple Team who pride themselves on first-class customer service while working together to go beyond the limits, ensuring that we are the bookmaker of choice in South Africa, Mozambique, Kenya, Ireland and the UK.
Being a part of our Team also means being associated with sporting stars like the Hollywoodbets Dolphins, Cell C Sharks as well as Premiere League football club, Brentford FC. Team Members can take pride in being part of a company that has naming rights to the Hollywoodbets Kingsmead cricket stadium, Hollywoodbets Kings Park rugby stadium and racecourses such as Hollywoodbets Greyville, Hollywoodbets Scottsville, Hollywoodbets Kenilworth and Hollywoodbets Durbanville.
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