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Travel Support Manager - Knysna

  • George - Knysna
  • Salary: R25 000.00 - R35 000.00 Per Month
  • Job Type: Permanent
  • Sectors: Hospitality Travel & Tourism
  • Reference: 2238006

Apply before Jan 31 2025 | 44 Days left

Apply

Vacancy Details

Employer: SHR

Duties:

  • Plan travel accommodations and itineraries for clients
  • Researching destinations and available services
  • Coordinating activities
  • Making transportation arrangements, and organizing necessary documentation
  • Sell travel packages
  • Handle problems that arise before, during or after travel, and advise clients of relevant procedures and local customs
  • Product Knowledge
    • Distribution of product knowledge within the organization
    • Ensure knowledge of policies and procedures
    • Acquire knowledge of sub-brands
  • Management of Property Management System (PMS) – Opera
    • Authorisation of all staff on PMS
    • Management and loading of rates accurately and with detail on PMS
    • Management and loading of all properties on PMS accurately and with relevant details
    • Assistance with all PMS details and accuracy
  • Management of specials and promotions
  • Special requests – Accommodation
  • Reservations management
  • Supervision of all Central Reservations staff, ensuring reservations are confirmed speedily, efficiently, correctly and in a friendly professional manner, ensuring all requests are met - ensuring maximum occupancy and sales
  • Customer relations
  • Staff management

Required Skills

  • Administration
  • Travel Agency
  • Travel Admin

Candidate Requirements

Requirements:

  • Grade 12
  • Tertiary qualification in Hospitality and tourism preferred, but not essential
  • Experience in travel and trade organizations.
  • Exceptional customer service and communication skills
  • Proficiency with Microsoft Word and Excel, as well as general computer literacy
  • Flexibility to work extended hours during busy seasons
  • Preferred:
  • Diverse travel experience, travel institute certification, or work experience in the hospitality industry
  • Fluency in more than one language

Apply

5 people have applied for this job. 238 people have viewed this job.

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© Careers24. All rights reserved.

About Careers24.com

  • Careers24 is a leading South African job portal that assists jobseekers from all sectors and experience levels to find and apply for vacancies from hundreds of South Africa’s leading companies. With over a million visitors a month, we are one of the most popular destinations to find employment online in South Africa.

    Our mission is to become the destination where every candidate can find an ideal job and where every company can find the perfect candidate. We are a proud member of the Media24 family and part of the Naspers group of companies.

Company

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  • Advertise With Us

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