- Gauteng
- Salary: Market Related
- Job Type: Permanent
- Sectors: Business Management IT Technology
- Reference: Business Analyst
Vacancy Details
Employer: Soulify
A Business Analyst/Customer Success Engineer is needed to bridge the gap between customers and technical teams. This role focuses on optimizing processes, analyzing data, and ensuring customer success.
Candidate Requirements
Key Responsibilities:
- Gather and analyze client requirements, creating actionable user stories.
- Improve processes, test deployments, and create test cases.
- Build and maintain relationships with clients, developers, and testers.
- Advocate for solutions and demonstrate their value.
Qualifications:
- Bachelor’s degree in Business Administration, IT, Computer Science, or related field.
- Strong technical aptitude and analytical skills.
- Exceptional communication and interpersonal skills.
- Experience in the software or telecommunications industry is a plus.
- Familiarity with Agile methodologies and project management tools like Jira.
Application Note:
- No coding challenge is required for this position.
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