- Rondebosch
- Salary: Market Related
- Job Type: Permanent
- Sectors: Admin Real Estate Property
- Reference: copy-2229864
- Employment Equity Position
Vacancy Details
Employer: Property24
Are you customer-focused, friendly, helpful, self-managed, sense of urgency and have attention to detail, then this role could be what you looking for.
Responsibilities:
- Property24 support and Private Listing sign ups
- Private Listing Payments and Renewals
- Private Listing Moderation
- Private Listing Refunds
- Customer Support and CRMS
- Inbound and outbound calls
- Escalation and feature requests
- Reporting and adhoc administration
- Live Chat support
- Training Sessions
Required Skills
- Administration: 1 to 2 years
- Admin: 1 to 2 years
- Listings: 1 to 2 years
Candidate Requirements
Level and Skills Required:
- Grade 12
- Minimum of 12 months administration experience
- Proficient in MS Excel, MS Word and MS Outlook
- Customer Service experience
- Attention to detail
- Strong organisational skills
- Strong administrative skills
- A team player
- Approachable
- Attention to detail
- Condident and friendly
- Ability to work under pressure
- Good time management skills
- Methodical and clear-thinking
- Flexible with a positive attitude
- Fluency in English ad Afrikaans
- Self-managed, detail-oriented and customer focused
- Quick learner and confortable in a dynamic IT environment
Our Employment equity goals will be taken into account in our selection process
16 people have applied for this job. 315 people have viewed this job.
About Property24
Software innovation is the driving force behind the success of Property24. We strive for outstanding user experiences on our websites, desktop, and mobile applications. We've created the leading property marketplaces in SA, Russia, Kenya and the Philippines and are by no means finished. Join the tech-savvy team where quality, scale and performance are the foundations of our success.
Our company
Property24 is owned by Naspers. We operate independently of the 24.com group of companies, having our headquarters in the Great Westerford Building in leafy Newlands at the foot of Table Mountain. Property24 falls within the Naspers classifieds division, the OLX Group.
What we do
We've created a comprehensive property platform that is successfully deployed in multiple international territories. In SA alone, we have over 700 independent property websites running on our platform, with 4 300 estate agencies and 37 000 estate agents using our systems on a daily basis. On top of this, in SA we have over 2.5m unique monthly consumers finding their perfect home on our website, and over 3.5m in Russia. These large audiences keep us on our toes, and motivate us to impress.
Why work for us
We love what we do. We're a team of passionate, tech-centric, like-minded individuals. Opinions are shared freely, and "street cred" is quickly established based on technical ability. We believe that measurement and statistics trump opinion, so analytics and A/B testing are a common tie-breaker. Our teams own the problems that they work with and have direct interactions with stakeholders. We know shortcuts are temporary and take the time to understand the detail.
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