• Lead an Area within a Virgin Active Region to agreed performance through the Virgin culture. Drive commercial performance as required within the region. Lead our people through our core business values driving high levels of people engagement and development.

• Completing full Club visits across a dedicated group of Clubs within a Region every 60 days.
• Improve the KPI performance of the Clubs in the Area by managing the inputs as set out in the Club visit document.
• Manage all aspects of the financial performance of Clubs within the Area
• Manage operational excellence across all Clubs in the Area. Brand Standards, member experience, safety compliance according to the agreed Virgin Active benchmarks.
• Support the execution of Exercise strategy and capex deployment across the Area.
• Drive high levels of people engagement.
• Develop our core support teams within the clubs.
• Accountable for recruitment, succession, and development of the CGM’s
• Ensure successful pipeline development for our HOD’s

• Matric qualification
• Relevant tertiary qualification advantageous
• Min 5 years as a Club General Manager
• Minimum of 3 years’ experience in managing multi-site facilities up to 6-8 clubs or similar
• Proven successful commercial performance management.
• Proven performance and KPI track record
• Proven staff development track record
• High staff engagement scores in similar roles
• Effective leadership capability

We’d like you to have… (Attributes)

• Adaptability (must be able to adapt to a fast paced, changing environment)
• Be curious (must be willing to succeed, seek opportunities to learn and grow)
• Have a winning mentality (must be willing to go over and above to achieve success)
• Must be motivated to achieve success.
• A commitment to making a difference in people’s lives.
• A Growth mindset
• The ability to work independently.
• Trustworthiness (must always act in doing the right thing)
• A drive to create moments of magic for our members.
• The ability to make decisions and take ownership and responsibility for the decision.
• Action orientation

We’d love you to have… (additional skills)

• Wellness knowledge, to engage and inspire others to take a holistic approach to wellness.
• The ability to be agile.
• The ability to be collaborative.
• High Interpersonal skills (EQ)