- Durban North
- Salary: Market Related
- Job Type: Permanent
- Sectors: IT
- Reference: JHB006525/Lizel
Vacancy Details
Employer: Datacentrix (Pty) Ltd
- Matric or Grade 12
- CCNA, CCNP Collaboration (voice track)
- Forti NSE 6 Secure Wireless LAN / FCP - Secure Wireless LAN Administrator
- 2/3 years firewall experience.
- Valid drivers license and own reliable vehicle
Excellent Communication and Interpersonal skills.
Primary Role Accountabilities
- Implementation, maintenance, monitoring and management of networking infrastructure and capability (hardware and software solutions).
- Analyzes and solves common and complex network problems through reasoning, troubleshooting and innovative thinking.
- Develops and maintains a professional working relationship with the clients and client end-users in support of the Service Delivery Manager.
- Liaises with 3rd party vendors to resolve escalated incidents, problems and queries.
- Maintains service and quality levels according to of the company business standards, processes and procedures.
- Creates and updates documentation related to installation procedures and troubleshooting of network incidents.
- Communicates oral or written feedback and technical information to all levels of end-users and customer IT management.
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About Datacentrix (Pty) Ltd
At a Glance
Our Business:
Datacentrix is a leading, empowered ICT integrator that provides high performing and secure ICT solutions to corporate South Africa and the country’s public services sector.
Our Footprint:
Datacentrix operates from regional branch offices in Pretoria, Samrand, Johannesburg, Cape Town, Port Elizabeth, East London and Durban, with a network of small medium enterprises (SMEs) and service personnel around South Africa that are responsible for servicing remote areas.
Our Partners: Datacentrix’ global partnerships with its technology partners remain critical to the company’s success. The company is accredited by its vendors at the highest possible level both in the technical and sales arenas, which enhances the company’s strategic value as a single source service provider.
To achieve this, Datacentrix invests in its people through training and education, embracing broad based black economic empowerment (BBBEE), while actively partnering and representing leading technology partners with distinction.
Vision
Datacentrix intends to become the preferred ICT partner to the majority of South Africa's top commercial and public sector organisations over the next five years.
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