Our client seeking a dynamic and experienced couple to fill the roles of Camp Manager and Guide/Ops Manager at their exclusive 5-star game lodge. This unique opportunity offers the chance to work together in a stunning safari setting, ensuring seamless operations and delivering an exceptional guest experience.

Key Responsibilities:
Camp Manager:

• • Oversee all lodge operations, including guest services, housekeeping, food & beverage, and maintenance.
  • Manage a team of lodge staff, ensuring smooth coordination and high standards of service.
  • Ensure the lodge meets health, safety, and environmental regulations.
  • Assist with marketing, guest relations, and event planning as required.
• Guide/Ops Manager:
  • Lead and manage game drives and bush walks, ensuring the safety and enjoyment of guests.
  • Supervise and train guides to maintain the highest level of professional conduct and expertise.
  • Manage safari vehicle maintenance, equipment, and logistics.
  • Curate customized safari itineraries and offer interpretive services to guests.

Requirements:

• Camp Manager:
  • Proven experience in lodge or hotel management, ideally within a luxury or safari environment.
  • Strong leadership and communication skills.
  • Experience in managing a team and overseeing operations.
  • Knowledge of hospitality best practices and guest service excellence.
  • Ability to work in a remote, self-sufficient environment.
• Guide/Ops Manager:
  • Professional FGASA NQF 4 qualification or equivalent.
  • Extensive experience as a safari guide, with a strong knowledge of wildlife, conservation, and safety procedures.
  • Previous experience managing a guiding team or safari operations.
  • Excellent communication and interpersonal skills, with a passion for delivering exceptional guest experiences.
  • Ability to work well under pressure and solve problems efficiently.

Couple Requirements:

• Both individuals must be flexible, proactive, and passionate about delivering exceptional service in a high-end lodge setting.
• A love for the bush, conservation, and creating memorable experiences for guests is essential.
• Ability to work harmoniously together and lead a team in a collaborative and professional manner.