Front Office Professional - contract

Brackenfell
Salary: Market Related
Job Type: Permanent
Sectors: Admin
Reference: CPT004014/Jol

Apply before Dec 27 2024 | 28 Days left

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Vacancy Details

Employer: Time Personnel

Are you immediately available for a 3-month contract position? Our professional client in Brackenfell, requires a customer-oriented person who can confidently attend to telephonic and face-to-face enquiries. You will be the go-to person for assisting the owner and senior staff with ad-hoc administrative duties. Effective communication in primarily Afrikaans and English is required.

REQUIREMENTS

Matric, well groomed with excellent communication skills in English & Afrikaans
Minimum 2 years experience in customer service or front of house
Professional attitude and confident
Good problem-solving skills
Self-motivated Team Player
Positive can-do attitude
Confidentiality with customers
Computer literate

DUTIES

Maintain neat and orderly front desk and reception room.
Ensure customers receive courteous and prompt service at all times
Coordinate scheduling of appointments and confirm all appointments, follow up visits and waiting-listed customers
Ensure customers are booked in correctly to maintain efficient patient flow for the schedule
Assist customers with selection of frames and other accessories
Prepare and explain quotations, prescriptions & payment procedures to patients
Forward and follow up on orders sent to the laboratory & any overdue jobs
Notify customers when goods are ready for collection
Weekly maintenance of files, checking progress & follow up with customers
Closing and opening of the office
Prompt and Accurate invoicing
Maintain up to date knowledge of Medical Aid procedures, process claims accurately
Receive payments and release goods in accordance with company policy
Process petty cash
Ensure outstanding accounts are followed up relevantly.
General administration duties
Maintain patient files and records accurately, timeously, and up to date
Ensure all costing tariffs and prices are up to date
Maintain stock, stationery, and other sundry items, as and when required
Typing reports.
Stock taking

Salary dependent on experience

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About Time Personnel

Because we specialise in Companies, not specific industries, our focus is your company’s individual CULTURE and DYNAMICS. We are a Cape Town based boutique recruitment agency, who have been running for 14 years and can, collectively, offer well over 70 years of experience to our clients. We believe each of our clients deserves our time to research and collate all relevant data around their company in order for us to present the best candidates. We do not simply send through a CV.

We ensure the MATCHING has been done to a “T”, which includes your COMPANY and CULTURE requirements, so you only receive the best and we save your TIME!

How do we deliver positive results saving you TIME?

A unique take-on process, eliminating TIME wasting for all parties concerned.
Solution driven, for when problems occur.
Experts in screening all the resumes that cross our path, ensuring we find the perfect MATCH.
Hands-on, from interview process, placement and beyond, making sure that solid relationships are cemented.
Continually keeping abreast of South Africa’s stringent Labour Laws.