ICT ASSOCIATE

KWAZULU NATAL

Ref: KZN-ICTAS-001

Please note only applications reflecting the reference number (above) will be considered.

The DA is building a future based on Freedom, Fairness, Opportunity and Diversity for all South Africans. We are looking to recruit a committed, dynamic, self-motivated and goal driven individual in KwaZulu- Natal. Long hours spent working in challenging conditions, striving to achieve a common and urgent goal, that of bringing REAL HOPE and REAL CHANGE to all South Africans. The successful candidate will report directly to the KwaZulu Natal Provincial Director and Federal ICT Manager.

The successful candidate will be responsible for:

• Providing professional and effective ICT support to all users (federal and provincial office staff, as well as public representatives, where applicable), which may include:
  • maintenance on all hardware and software
  • management of the relevant ticketing system and resolving tickets accordingly
  • set up of new users and devices
  • troubleshooting and resolving user queries
• Installing, configuring, testing and maintaining the network, operating systems, applications, software and system management tools
• Assisting with the implementation, development, upgrade and support of all IT business applications, ensuring they meet business requirements, operational need and contribute to the efficient delivery of services
• Managing the provincial asset register and sourcing relevant quotes
• Assisting with the setup and ICT support at events and meetings, at locations across the Province

Prospective applicants must meet the following requirements:

• Relevant qualification (certificate/diploma)
• 2 years’ experience in an ICT support role
• Experience in:
  • Microsoft Office software packages and support
  • Windows Operating Systems which include issue repairs and installation
  • Network setups and issue resolution
  • Desktop/laptop hardware troubleshooting and issue resolution
• Basic to intermediate knowledge relating to computer hardware systems, chipsets memory modules and peripherals
• Basic to intermediate knowledge of networking
• Proficiency in more than one language advantageous
• Excellent written and verbal communication skills
• Excellent organisational and administrative abilities
• Systematic, comprehensive, and displaying excellent attention to detail
• An ability to work efficiently under tight deadlines
• An ability to work effectively and energetically around a demanding work schedule
• Commitment to the principles, policies, and program of action of the Democratic Alliance
• Outcomes-orientated, not simply task-orientated
• Willingness to go the extra mile, which include working long and irregular hours, weekends, and public holidays where necessary
• Applicants MUST be in possession of a valid driver’s licence, have access to an insured vehicle for occasional use and must be willing to travel within the province

Should you meet the above requirements and be interested, kindly forward the following to Applications, Democratic Alliance, Federal Head Office, PO Box 1475, Cape Town, 8000. Tel No: (021) 4651 431 or e-mail: applications@da.org.za.

• Completed application form (To download the form, please copy the following link to your internet browser: https://bit.ly/DA_Application_Form)
• Copy of your relevant qualification (a subject certificate or statement of results will not be sufficient)
• Copy of your ID
• Copy of your driver’s licence
• CV
• 1 page cover letter motivating why you would be a good fit for this role and why you wish to be employed by the DA

To apply online please visit our website: (To open this link, please copy the following link to your internet browser: https://www.da.org.za/get-involved/jobs-at-the-da

Kindly note the following:

• Any application received without the required documentation will not be considered
• Correspondence will only be conducted with shortlisted candidates. Should you not hear from us within 30 days of the closing date please consider your application unsuccessful
• We reserve the right not to make any appointments
• The Party will not require applicants to pay any amount or undergo any health-related tests to be shortlisted

Closing date: 29 November 2024