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Call Centre Team Leader - Car Leasing/Rental Sector

Johannesburg
Salary: R12 000.00 - R15 000.00 Per Month
Job Type: Permanent
Sectors: Sales Automotive
Reference: 114218

Apply before Jan 31 2025 | 58 Days left

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Vacancy Details

Employer: Ellahi Consulting

Call Center Team leader- Automotive, Car leasing industry

Location: East Rand, Joahnnesburg

Salary: R12 000 to R15 000k CTC plus performance-based incentives based on call center agent performance and meeting targets

Requirements:

Previous supervisory/team leader experience
Working CRM systems
Managing and analysing CRM reports

Other requirements:

Good communication skills
Target driven
Continuous improvement
Resource Planning
Organized and structured
Work under pressure
timeous
Clear criminal record
Office based

Please note: A polygraph testing will be done by the company as part of the recruitment process

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About Ellahi Consulting

We at Ellahi Consulting, are committed to deliver sound conceptual thinking and excellent customer centric results from design through to delivery and post implementation support, as fit-for-purpose and practical solutions are important to us. We offer over 20 years of experience within the recruitment, talent management and organisation development domain. Through integrated talent solutions we enable clients to effectively implement strategy through people by sourcing, supporting and coaching new talent and future leaders. We pride ourselves in having a solid results delivery track record, always looking for new and innovative ways to help our clients. We are a B-BBEE Level 1 Business Partner and ensure we adhere to the relevant compliance guidelines put in place by industry bodies. We also believe that knowing yourself is the beginning of all wisdom. We are accredited to use the NBI Brain Profile and numerous Eco-metric Assessments and are able to guide and coach corporate and individual clients alike. Our expert service has already satisfied many of South Africa’s leading companies.

WHAT WE DO:

Strategic Talent Sourcing Solutions

Our integrated talent advisory service enables the implementation of business strategy through people by sourcing, supporting, mapping and coaching talented individuals.

NBI Brain Profiling and Eco-metric assessments

Accredited NBI and Eco-metric assessment practitioners provide advisory guidance to augment individual contribution, enhance team success and develop leadership careers.

We offer a wide range of candidate authentication solutions to verify qualifications, criminal records and background information, ensuring peace of mind

Through bespoke solutions we facilitate various talent development tactics and leadership coaching to activate your talent strategy and better equip candidates, graduates, teams and future leaders

We devote our energy to empower individuals and teams to thrive during times of change, strengthening their emotional functioning, optimizing performance and building resilience.