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Product Specialist

Umhlanga
Salary: Market Related
Job Type: Permanent
Sectors: Hospitality Management
Reference: 114363

Apply before Dec 26 2024 | 31 Days left

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Vacancy Details

Employer: Hollywoodbets

Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars.

We have an amazing opportunity for a Product Specialist. Do you think you have what it takes to be our newest Purple Star?

The successful candidate will be responsible for managing online products with a focus on analyzing daily figures for various sports and products such as slots and other traditional casino games. The Ideal candidate will be responsible for maintaining current betting platforms and introducing new features, solutions, analysis, and products in order to increase revenue and market share through online betting offerings.

With Hollywoodbets You Will:

Innovate and create as part of a like-minded, authentic Team eager to achieve goals.

Embrace challenges and the thrill of working in a vibrant and fast-paced industry.

Grow with our development plans and culture that allows you to further your career.

You Bring:

Reporting experience.
Sports betting knowledge.

A Bonus To Have:

Degree / Diploma in a related field.
Valid driver's license and own vehicle.

What You’ll Do For The Brand:

Maintain all current betting platforms (mobisite, website, USSD) by identifying shortfalls and introducing new features and solutions.
Provide overall leadership and direction in the development of betting platforms.
Identify innovations and assessment of Competitors.
Develop and drive software development project plans and specifications, estimating time requirements, establishing deadlines, monitoring milestone completion, tracking all phases throughout implementation, providing timely reporting of issues that impact project progress and coordinating actions.
Ensure enhancement of the Mobisite, Website, Syx, refer a Friend, TUV and other Company products and Improve the functionality for the end users of these applications.
Evaluate consumer understanding and insights- Consumer experience with the Brand and possible enhancements where required.
Competitor analysis reporting.
Project lead all product testing before releasing to live environment.
Market awareness and strong Relationship Management abilities.
Identify root causes of customer and audit queries and look at ways and initiatives to reduce specific customer/audit queries where appropriate, based on the nature of the query.
Any other ad hoc duties that might be required.
Communicate with departments to identify work shortfalls and areas where the development team can assist in improving work processes.
Assist and advise the developers and software architects on how an application should work, what needs are to be met and dictate the flow and user interface to determine what the users must see by providing them with Business Requirement Documents.
Conduct and supervise group testing of complete applications and software.
Identify and eliminate the factors within the applications that may pose a risk to the business.
Market research and product development.
New business ideas and improving current business work practices.
Involvement in making user manuals for system applications.
Working closely with our betting traders and ensuring we maintain the desired GGR margins and implementing measures and strategies to correct instances where this objective is not met.
Dealing with all betting-related queries for clients.
Analyze risk and fraud related to the product.
Analyze the odds relevance and accuracy.
Highlighting high-risk or high-spend/win clients.
Defining functionality required front and back end of SyX and mobisite/web.
Report on product performance and metrics.
Assist with the completion of the BRD for integration and enhancements.
Perform testing on functionality and odds of all product releases.
Key link between Software Development and the business.
Negotiates commercials relating to the product.
Creates BRD through collaboration with Betting Product Owner.
Perform full-cycle testing of product functionality and odds .
Drive Marketing plans for the product within iBranch/retail.
Ensure sufficient handover to Betting Product Owner before a live release.
Review Contracts, looking for additional value or reduction in commercials.
Setting up strategic meetings with partners to grow figures, implement strategies, and add products.
Dealing with compliance for GB approvals across all provinces

What You’ll Bring To The Team:

Impressive business acumen and in-depth market awareness.
Must be innovative, pro-active and a strategic thinker.
Ability to take accountability and entail great problem-solving skills.
Good report writing skills.
Must be results driven.
Excellent communication and interpersonal skills.

So, are you ready to level up, learn, and perform at your best? Apply now!

Please note that only applicants who meet the stipulated minimum requirements will be considered.

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4 people have applied for this job. 65 people have viewed this job.

About Hollywoodbets

At Hollywoodbets, we believe that everyone should be treated like a STAR. Whether they are in one of our retail branches or online in the comfort of their own home, all our customers get the larger-than-life Hollywood experience, glitz, glamour and world-class entertainment. But behind the success of every Hollywood Star, is a dedicated and hard-working Team, who strive for success.

Born and bred on the sunny coast of Durban, our brand has expanded beyond our 90 branches to offer state-of-the-art online, telephonic and mobile betting platforms on a global scale.

Our success is driven by our Purple Team who pride themselves on first-class customer service while working together to go beyond the limits, ensuring that we are the bookmaker of choice in South Africa, Mozambique, Kenya, Ireland and the UK.

Being a part of our Team also means being associated with sporting stars like the Hollywoodbets Dolphins, Cell C Sharks as well as Premiere League football club, Brentford FC. Team Members can take pride in being part of a company that has naming rights to the Hollywoodbets Kingsmead cricket stadium, Hollywoodbets Kings Park rugby stadium and racecourses such as Hollywoodbets Greyville, Hollywoodbets Scottsville, Hollywoodbets Kenilworth and Hollywoodbets Durbanville.