Operations ManagerLead Excellence in Operations at Our Renowned 5-Star LodgeWe are looking for a dedicated and experienced Operations Manager to oversee the day-to-day activities of our prestigious lodge. This is a vital leadership role that requires a strategic thinker with exceptional organizational skills and a passion for delivering unmatched guest experiences.

Key Responsibilities:

• Oversee and coordinate all operational departments, including housekeeping, food and beverage, maintenance, and front office.
• Ensure that all lodge activities are executed to 5-star standards, delivering excellence in every aspect of guest service.
• Develop and implement operational strategies to enhance efficiency and ensure seamless day-to-day operations.
• Monitor and manage budgets, including cost controls and resource allocation.
• Lead and mentor departmental managers and teams to foster a culture of professionalism and high performance.
• Ensure compliance with health, safety, and environmental standards.
• Address guest feedback promptly and professionally, ensuring a memorable and positive experience.
• Liaise with suppliers and service providers to ensure the highest quality standards are maintained.

Requirements:

• A relevant qualification in hospitality management, business administration, or a related field.
• A minimum of 3-5 years of operations management experience in a luxury or 5-star establishment.
• Proven leadership skills with the ability to manage and motivate multidisciplinary teams effectively.
• Strong financial and budget management expertise.
• Exceptional communication and problem-solving skills.
• Attention to detail and a proactive approach to managing challenges.
• Contactable references from previous employers.

Why Join Us?
This is an extraordinary opportunity to lead operations at one of the most prestigious 5-star locations in the region. If you have the passion, expertise, and vision to uphold and enhance our exceptional standards, we invite you to apply for this exciting role.