Overview

To enhance service levels provided to Partners, Agents, the Company's overseas offices and customers. Managing all shipment bookings and quotes

Main accountabilities include:

• Liaise with Airlines ground handling agents and the company's overseas offices and overseas agents.
• Liaise with clients and agents on a daily basis via email and telephonically.
• Monitor, receive and send pre alerts to clients as frequently as possible.
• Register documents and invoice files.
• Keeping import files up to date at all times.
• Track all Ocean freight quotes, pre-alerts, forwarding and follow ups.
• Fully comply with the Company Health & Safety policy.
• Fully comply with the Company Security Regulations.
• Fully comply with Company handling procedures.
• Implement and adhere to policies and procedures as directed in the Company Employee Handbook
• Carry out any other reasonable task as requested by your manager.
• Work diligently in order to complete the day’s work within normal working hours.