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Quality Assurance & Dealer Support Specialist (Fleet)

Gauteng
Salary: Market Related
Job Type: Permanent
Sectors: Engineering Security Automotive
Reference: 2236045

Apply before Jan 21 2025 | 26 Days left

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Vacancy Details

Employer: MiX Telematics

Fleet dealer technical support.
Conduct technical investigations and reporting.
Installation quality audits on customer sites
Conduct fleet Installer and technician sign off.
Create and review fleet technician and installer certification assessments.
Client specific solutions and creation of client specific installation documents and work instructions.
Conduct Fleet product and technical training for dealer technicians.
Conduct annual fleet technician and installer re-certification.
Creating and updating of all activity cases on Salesforce.
Creating and updating of Installation guided to include new products offered by the company
CAN sniffing and script generation.

Required Skills

Facilitator And Assessor: 2 to 3 years
Computer Literate Experience: 2 to 3 years
Fleet Management Software: 2 to 3 years
Automative Knowledge: 2 to 3 years
Fleet Product Knowledge : 2 to 3 years
Self Managed On Tasks And Projects: 2 to 3 years

Candidate Requirements

Advanced knowledge of Fleet Products.
Experience in installing Fleet management systems.
Fleet Technician certification.
Facilitator and Assessor certificates.
Self manged on tasks and projects.
Automotive electrical qualification will be an advantage.
Computer literate – intermediate level MS Office, word.
Advanced knowledge of Fleet management software.
Valid South African passport.
Valid Driver’s license (passenger vehicle).
Ability to travel locally and internationally when required.
Experience creating training material and installation guide documents.

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About MiX Telematics

Founded in 1996, MiX Telematics’s products and services provide enterprise fleets, small fleets and consumers with solutions for efficiency, safety, compliance and security. The company delivers its solutions to customers in over 120 countries, across six continents.

Over 523,000 mobile assets – from trucks and buses, to vans, cars, motorbikes and trailers – are actively managed by MiX Telematics. In addition to employing in excess of 1,000 people, MiX Telematics has a growing network of more than 130 fleet partners worldwide. The company has offices in South Africa, the United Kingdom, the United States, Uganda, Brazil, Australia and the United Arab Emirates.

MiX Telematics shares are publicly traded on the Johannesburg Stock Exchange (JSE: MIX) and on the New York Stock Exchange (NYSE: MIXT).