Credit Controller 

Purpose of the role:

As the Credit Controller, you will play a crucial role in managing and monitoring client credit accounts to ensure prompt payment collection and effective risk management. This role is key to the company's financial health and involves collaborating closely with internal teams and clients to maintain smooth financial operations. Success in this position will involve reducing overdue balances, ensuring efficient reconciliations, and contributing valuable insights into payment trends and credit risk assessments.

Objectives of this role:

• Establishing credit limits and evaluating the creditworthiness of customers.
• Develop and implement effective credit control policies and procedures to minimise credit risk and improve collection efficiency.
• Managing credit and receivable accounts to contribute to the organisation’s overall financial stability and profitability.
• Monitoring credit exposure and minimising bad debt risks at the organisation.
• Assisting in collecting delinquent accounts and applying strategies to encourage timely payments.
• Maintaining positive relationships with customers, while effectively mitigating credit risks and ensuring timely collections.
• Conduct regular credit reviews and reassess credit limits based on payment history and changes in creditworthiness.
• Coordinating with other departments such as sales, customer service and finance to handle all credit-related matters appropriately.

Your tasks

• Monitor and manage the credit control processes, ensuring adherence to company policies and procedures.
• Evaluate and assess the creditworthiness of new and existing customers through financial analysis, credit checks and payment history review.
• Set appropriate credit limits for customers based on risk assessment and maintain accurate credit files and records.
• Monitor customer accounts to ensure timely payments and address any payment delays or discrepancies promptly.
• Engage with customers to establish payment plans, negotiate payment terms and resolve billing inquiries or disputes.
• Develop and implement strategies to minimise late or non-payment by customers, including initiating collection actions and negotiating payment plans.
• Generate regular reports on accounts receivable, collections and credit risk to management, highlighting areas of concern or improvement opportunities.
• Stay updated on industry trends and best practices related to credit control and propose process enhancements or system improvements when necessary.
• Maintain strong relationships with customers, providing excellent customer service and addressing their queries or concerns related to credit matters.

Key qualifications and experience:

• A qualification in finance, accounting, or a related field.
• 3+ years of experience in managing credit and accounts receivables or in a similar credit management role. 
• Strong knowledge of credit management and collection procedures
• Excellent analytical skills with the ability to evaluate financial information, perform risk assessments and make informed credit decisions.
• Proficiency in MS Office, particularly Excel

Key personal skills:

• Excellent communication, negotiation, and problem-solving skills
• Attention to detail and accuracy
• Ability to work under pressure and handle difficult conversations
• Strong organisational and time management skills
• Ability to work both independently and as part of a team
• Customer-focused with a dedication to maintaining positive relationships

Please send your completed updated CV to Anel.Radaelli@powerfleet.com .

Closing date is 5 December 2024.