Introduction:

Ensure that the branches in the Cluster Operations Manager’s portfolio are run as profitable business units in alignment with The Building Company’s best practices principles and that opportunities, development needs and problem areas are quickly identified, addressed and resolved.

Description:

• Operational implementation: Responsible for the implementation of and adherence to operational policies and strategies in alignment with the strategic objectives of the business. Ensures that business unit activities comply with organisational requirements for quality management, company procedures, legal stipulations and general duty of care.


• Risk Management: Manage the risk exposure related to the various branches in the portfolio with regards to areas such as the purchase of large assets, inward and outward logistics, Health and Safety, management of stock losses, legislative compliance, and corporate governance issues etc.


• People Management/ Leadership: Ensures that the branches in the portfolio are employing, developing, and retaining quality employees through effective performance management and employee discipline and recognition. Also responsible for driving the company culture and values, optimising the people resources that the business unit holds.


• Advice on Implementation of Business Principles: Advise and assist Store Managers with the implementation of The Building Company standard operating principles and procedures related to relevant areas.


• Business Improvement / Growth Opportunities: Assist Store Managers by giving direction, agreeing deliverables and measuring against an agreed plan in order to improve the Branch's turnover and profitability. This includes advising the Operations Executive with regards to new Branches and business opportunities, market trends and business threats and risks


• Internal Auditing: Resolves problem areas identified in internal auditing process within the incumbent’s sphere of influence. Proactively identifies risk to the business and subsequently agrees upon as well as implement action plans to mitigate risk.


• To uphold and promote the company values and culture



Requirements:



Minimum Grade 12 or equivalent qualification




Preferably a relevant bachelor’s degree / National Diploma




10 years previous experience in a retail environment




5 years previous experience in a mid-senior management position




Previous experience in Kerridge / Babbage / SAP would be an advantage