- Pretoria
- Salary: Market Related
- Job Type: Permanent
- Sectors: Sales Automotive
- Reference: 114046
Vacancy Details
Employer: WeBuyCars
Job title: Online Sales Support Agent
We are seeking a dynamic, proactive and customer-focused Online Sales Support Agent to join our team in the Contact Centre.
Duties and Responsibilities:
- Provide telephonic and email support for any queries related to online sales.
- Provide support to both staff and to customers for online sales transactions.
- Guide customers through the online sales process, including product selection, payment, and delivery options.
- Collaborate with the sales team to follow up on leads and close sales opportunities.
- Drive online Sales.
Key Competencies and Skills
- Strong verbal and written communication skills
- Listening skills
- Problem analysis and problem solving
- Customer service orientation
- Teamwork
- Stress tolerance
Further requirements:
- Grade 12
- Minimum 2 years’ experience in a Call Centre
20 people have applied for this job. 140 people have viewed this job.
About WeBuyCars
WeBuyCars has built an exceptional reputation as the number one car-buying service in South Africa. Started by brothers Faan and Dirk van der Walt, the renowned WeBuyCars brand has expanded with services throughout South Africa, with warehouses in Silver Lakes, Midstream, Durban, Johannesburg South, Port Elizabeth and Cape Town.
Part of our success is due to our focus to attract and retain employees who have the same values and principles – who don’t necessarily have the abilities and skills to begin with – but who are willing to learn; work hard, provide excellent customer service and who see themselves walking a long road ahead with WeBuyCars. We also like to grow our employees in the areas we know they will excel in and are currently studying through our bursary programme - and we are happy to reap the rewards from a happy and remarkable workforce.
Our workforce currently entails almost 200 sales executives based across the country in our eight branches; and 150 buyers nationwide. With our new branches scheduled to open in the next few years, we are set to continue our exponential growth.
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