- Cape Town
- Salary: R28 333.00 - R31 667.00 Per Month
- Job Type: Permanent
- Sectors: Accounting
- Reference: NFR005209/CPi
Vacancy Details
Employer: Network Recruitment
Duties:
- Collaborate with relevant departments to address and rectify issues around debt collection.
- Prepare and present regular reports on debtor accounts, aged debt analysis, and collections progress to senior management.
- Supervise and support a team of debt collection specialists.
- Provide guidance, training, and motivation to ensure team targets and KPIs are met.
- Relationship Management
- Build and maintain strong relationships with clients, internal stakeholders, and external collection agencies.
- Collaborate with sales and customer service teams to address customer issues and facilitate timely payments.
- Assist with annual audit
- Ensure that the credit and billing policies are developed for approval, communicated to operational divisions, and adhered to.
- Ensuring uniformity in customer naming conventions and confirming accuracy of beneficiary banking details.
- Develop and implement debt collection strategies to reduce outstanding debts and improve cash flow.
- Review and monitor debtor accounts to identify overdue invoices and delinquent accounts.
- Contact debtors via phone, email, and mail to negotiate payment plans and resolve outstanding issues.
- Maintain accurate records of debtor communications and payment arrangements.
- Ensure that correct billing occurs and that all discrepancies and irregularities are analysed and rectified.
- Handle the billing process.
- Investigate and resolve customer disputes related to billing or payment discrepancies.
Qualifications & Experience:
- Min post-Grade 12 Qualification, ideally Diploma in Credit Management.
- Credit Management III preferred.
- 7 -10 years with 5 years managing a team.
- Shared Services experience
- MS Excel - basic level
- Attention to detail and accuracy in record-keeping.
- Strong problem-solving skills and the ability to work under pressure.
- Customer-oriented mindset with the ability to maintain positive client relationships
If you have not had any response in two weeks, please consider the vacancy application unsuccessful. Your profile will be kept on our database for any other suitable roles / positions.
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About Network Recruitment
Network Recruitment
Network Recruitment is a leading specialist recruitment company in the fields of IT, Finance and Engineering.
Since our establishment in 1987, we have been at the forefront of the specialist recruitment industry. Network Recruitment’s key to success is the focus on delivering superior quality service by developing and maintaining an exclusive focus on sourcing high-calibre skills for medium-sized to JSE-listed companies operating in these three niche sectors across South Africa.
Our experience in permanent and contract-based recruitment enables us to provide you with recruitment solutions that meet your long- and short-term needs.
Network Recruitment is a division of ADvTECH Resourcing, the recruitment arm of the national JSE-listed ADvTECH Limited Group a leader in quality education, training, skills development and placement services.
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