The Role
Are you a vet enthusiast and adventurer wanting to follow your passion but also your hunger for adventure?

Then this is the the best opportunity ever. Join our equestrian event and support customers having an exceptional experience from the first interaction to the post-event, helping them book adventures and supporting them throughout. This role involves crafting thoughtful communications, answering queries, and creating meaningful connections with equestrian clients. 

Expect hands-on onboarding and a bit of chaos, but if you thrive on horses, adventure, and pushing limits, this role is for you. You’ll travel to events, live simply, and deliver world-class experiences alongside our team.

Responsibilities

• Handle emails, calls, messages, and chats promptly.
• Drive sales by guiding potential customers toward bookings.
• Manage boxes, volunteers, freelancers, and travel arrangements.
• Suggest improvements to processes and assist with operational tasks.

Requirements

• Outstanding customer service and communication skills.
• Strong organization, IT proficiency, and proactive problem-solving.
• Flexibility to cover weekends during events.
• Willingness to travel and adapt to basic living conditions during events.