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Exercise Experience Manager

Kloof
Salary: Market Related
Job Type: Permanent
Sectors: General Health Fitness & Beauty
Reference: 112121

Apply before Jan 18 2025 | 47 Days left

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Vacancy Details

Employer: Virgin Active South Africa (Pty) Ltd

Your Purpose...

To inspire people to live active lives
To make exercise irresistible for our members, using all Exercise-related programmes as a tool to ensure, consistent value-add and top-class member experiences, resulting in repeat member visits and retention.

Your Duties and Responsibilities...

To at all times do your bit towards achieving our purpose to Inspire people to live an active life, this is achieved by believing and living our values through all we do, always innovating, inspiring people, have fun and do the right thing.
Provide a welcoming environment to all new members via a comprehensive induction to the club facility, as well as consistently irresistible exercise experiences. Promoting and supporting this via the 30-day Kickstart ancillary strategy
Attract, recruit and retain a team of ‘Rockstar’ Fitness Instructors & Group Exercise Instructors in line with the club FTE & budget
Complete detailed company induction with Fitness, Group Exercise Instructors & independent contractors
Provide the Club Exercise Team with the opportunity to maximize their personal and professional development through regular training, coaching and feedback
- Develop optimum staffing schedules to ensure adequate floor coverage
Actively promote all relevant ancillary offerings to both new and existing members, prioritizing an irresistible member experience
Implement and effectively deliver on all exercise-related strategies in the club
Invest in your own self-development through formal training, continued education and on-the-job learning opportunities
Maximize the member experience and engagement through the delivery of small group exercise classes and member events
Expand and optimize the group exercise offering and timetable in your club
Ensure daily capturing of attendance, analyzing class performance and report on success in your club (or identify gaps and action plans to speedily address any under-performance to speedily attain required standards)
Ensure that all group exercise locations are in excellent condition regarding sound systems and all other equipment
Drive continued education (CEC’s) with all staff, independent contractors and the Group Exercise Instructor base of your club and ensure 100% CEC requirement is met
Maximize member engagement through Group Exercise in the facility with Red Hot events, such as, FITFEST & DJ evenings, etc.
Increase Mobile app engagement and GEX bookings in your club
Build an excellent Group Exercise instructor community in your club
Utilize the GEX & PT Mentors to assess and continually support the improvement and development of the current group exercise instructor and Personal training base in line with Virgin Active brand standards
Continuously seek out opportunities to increase and improve on Group Exercise offerings regarding club space
Ensure effective, on brand in-club marketing of all exercise aspects
Introduce, drive and optimize a GEX invitation system in your club
Make use of company approved marketing and campaign tools to promote Personal Training and Group Exercise to your members
Ensure a safe floor environment via the implementation, and adherence to all standardized and relevant Health and Safety requirements, Ops Standards and Brilliant Basics

Our Minimum Requirements...

We can't live without...

Matric qualification
A recognized Fitness Qualification
A recognized Group Exercise Qualification
A minimum of 2 years’ experience within the Fitness.
A minimum of 1 years’ experience in managing people / teams
Exceptional people leadership skills
High energy levels
A strong team player
Excellent interpersonal skills with the ability to build strong relationships
Experience in teaching a variety of Group Exercise classes

We'd like you to have...

Adaptability (must be able to adapt to a fast paced, changing environment)
Be curious (must be willing to succeed, seek opportunities to learn and grow)
Have a winning mentality (must be willing to go over and above to achieve success)
Must be motivated to achieve success.
A commitment to making a difference in people’s lives.
A Growth mindset
The ability to work independently.
Trustworthiness (must always act in doing the right thing)
A drive to create moments of magic for our members.
The ability to make decisions and take ownership and responsibility for the decision.
Action orientation

We'd love you to have...