Data ConsultantIn this role you will be providing consultative support to our clients . Collaborating with internal departments to ensure that their rates are seamlessly and accurately implemented and updated

Job description (Details of the position i.e. duties):

Admin

-        Ensure minimal email backlog in personal inbox
-        Ensure Data Team inbox is up to date
-        Ensure Data Projects Schedule is up to date and being followed (Team workflow SOP)
-        Closure of completed tickets with sufficient closure summaries
-        Correct and accurate time logging for billable and non-billable time
-        Preparation of quotes to customers for large data projects
-        Prep/update of monthly data team stats and report back on where time could have been utilised more effectively/how much time was lost to non-billable work or corrections
 
Data

-        Troubleshooting of data project queries and assisting with finding solutions / advising customer of next steps to resolve the query
-        Rates matrix setups based on rate sheets and consultation with customer
-        Setups of specials and other data projects
-        Handovers of prepared matrixes to data setup consultants
-        Project management and roll out of data team reach outs/client notifications due to changes in their area affecting rates (Example: Botswana tax changes)
-        Regular updates to customers on the progress of their setup
-        Assist with data imports as and when required
-        Provide back up to the Data Project Manager

Experience, Qualifications and skills:

-        Excellent administration skills
-        Good problem-solving skills
-        Excellent written and verbal communication skills is essential
-        High attention to detail